Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies / procedures. Generate, print, and distribute daily reports to designated departments / personnel. Resolve discrepancies on the room status report with Housekeeping. Other...
TITLE. Hotel Front Desk Agent. REPORTS TO. MANAGER. FLSA CLASS : Hourly Non-Exempt. The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities...
Why Work at Seven Feathers. At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including. Paid Time Off coverage. Employer-paid life and disability plans. k wit...
Job Overview. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest ...
Full-time positions available with benefits such as group insurance, 401K, holiday pay, paid sick leave, paid vacation, discounted ticket program, incentives, tips plus more. Ayres Hotels offers competitive wages and growth opportunities. JOB SUMMARY. The primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their s...
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, ...
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests....
Job Overview. Join our team as a Guest Service Associate at our Mark Twain hotel. The front desk is the first point of contact for guests, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction throughout their stay. Responsibilities. Greet guests in a friendly and professional manner upon arrival. Check guests in and out efficiently, processing payments and handling reservations. Provide informatio...
Come join our professional, well trained hospitality team. We are seeking a highly motivated and reliable Full time Guest Services Agent who possesses a high level of professionalism and effective decision making. Strong interpersonal and communication skills is highly considered. As a member of our team you will be required to greet our guests, respond to customer inquiries, answer all incoming calls, make reservations, register guests, sell and...
Looking for a different work experience. Our Core Values - what we expect of our team members. Do it Just | Character. Remarkable Service | Anticipate and Exceed Expectations. Friendly Professionalism | Respectfully Engaged. Positivity | Add Value. Better than Yesterday | Continual Learning. Candor | No Gossip. This means we empower YOU to provide a superior guest experience and will support your decisions. We value your thoughts and ideas. We ne...
Overview. AN INSPIRING CAREER AWAITS YOU. The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you. The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspire...
Do you have a passion for service and love to put a smile on people’s faces. Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team. You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today. ...
