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Job Summary: We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift. Duties: - Perform nightly audits of financial transactions and reports to ensure accuracy and completeness - Verify the accuracy of guest accounts by reconciling charges and payments - Handle guest inquiries, requests, and complaints in a professional and timely manner - Assist with the check-in and check-out process for guests arriving or departing during the night shift - Maintain a clean and organized front desk area - Monitor security cameras and report any suspicious activity or incidents to management - Collaborate with other hotel departments to ensure smooth operations during the night shift Experience: - Previous experience in guest services or customer service roles preferred - Familiarity with phone systems and hotel reservation software is a plus - Bilingual or multilingual skills are advantageous in order to assist international guests - Knowledge of hospitality management principles and practices is beneficial - Experience with night audit procedures is highly desirable Skills: - Excellent customer service skills with the ability to handle difficult situations professionally - Strong attention to detail and accuracy in financial record keeping - Proficient in using computer systems and software applications related to hotel operations - Ability to work independently with minimal supervision during overnight shifts - Good communication skills, both verbal and written If you are looking for an opportunity to contribute to a dynamic team in the hospitality industry, we encourage you to apply for the Night Auditor position. We offer competitive compensation, opportunities for career advancement, and a supportive work environment.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 16 per week
Benefits:
Schedule:
Work setting:
Ability to Commute:
Work Location: In person
Part Time
$25k-30k (estimate)
05/19/2024
09/14/2024
The job skills required for Night Auditor include Communication Skills, Attention to Detail, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.