Medical Receptionist

Canberra Region Neurology and Pain centre is a well established multi specialty private practice located at Woden. We provide specialist care for neurology, chronic pain and neurosurgery patients. We are looking for a dynamic, self motivated and experienced receptionist/s with outstanding customer service and communication skills to join the practice. The role is part time to full time (32-40 hours per week). The successful candidate will need to be flexible and to work between 8.30 am to 6.00 PM. Previous medical reception experience is a must.

Duties and Responsibilities include but are not limited:

• Meeting and greeting patients
• Promptly answering patient phone and email enquiries
• Efficiently booking patient appointments
• Processing payments, Medicare and DVA claims
• End of day banking reconciliations
• Data entry
• Managing inventory for medical supplies, stationery and housekeeping
• Complete administration duties as requested by medical practitioners and practice manager
• Sending patient correspondence
• General administration duties as requested

Essential Skills and experience include:

• Previous medical reception experience is essential
• Knowledge of use Genie (medical software) is desirable and would be considered an advantage
• Excellent time management skills
• Excellent verbal and written communication skills
• Experience processing Medicare, DVA claims
• Proficient with computer skills and programs - Word, Excel, Outlook
• Excellent telephone manner and good interpersonal skills

If you would like to be part of our team and meet the criteria above please apply with your resume and a cover letter addressing the selection criteria.

Salary will be negotiable based on experience and skill set.

Job Types: Full-time, Part-time, Casual

Pay: $28.00 – $35.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Supplementary Pay:

• Penalty rates

Work Location: In person

Application Deadline: 14/02/2025
Expected Start Date: 15/01/2025