NDIS Support Coordinator

Company: Conclusive Coordination
Location: hybird: Remote with face to face client meetings. Preference for applicant to be living in the southern suburbs of Adelaide.
Position: Subcontracting Support Coordinator & administrative assistant

Conclusive Coordination is looking for someone to join our small team of Support Coordinators!

About Us: At Conclusive Coordination, we believe in the power of effective supervision and training to provide exceptional services to our clients. We operate primarily from home, allowing for flexibility in working hours while maintaining a focus on client satisfaction and timely work completion.

What We Offer:

• A welcoming and supportive team environment
• Flexible working hours to ensure a healthy work-life balance
• A work mobile phone

Who We're Looking For: We are open to candidates with minimal or no experience in support coordination, as long as you possess the motivation and desire to learn. We value initiative and a positive attitude.

Role Overview: As a Support Coordinator, you will initially manage a small caseload of approximately 10 clients, with the opportunity to expand as you gain confidence and experience in the role. The position involves approximately 5-10 hours of administrative work per week to ensure a smooth transition into your responsibilities.

Key Responsibilities:

Administrative Tasks:

• Completing service agreements and consent forms.
• Attending meetings and writing meeting minutes to document discussions and decisions.
• Conducting research to assist coordinators in finding local allied health and support providers for our clients.
• Sending welcome emails to new clients to ensure they feel supported from the start.
• Managing the admin email for inquiries and correspondence.
• Being available during business hours incase we need to divert our phones.
• Updating client support coordination plans to ensure effective support.
• Managing and inputting client data into our database for accurate records.

Support Coordination Tasks:

• Assist NDIS participants and their families to meet goals and optimize their NDIS plans.
• Build strong relationships with service providers and allied healthcare professionals.
• Foster connections with participants and their families, focusing on capacity building and enabling choice and control.
• Provide plan review reports to the NDIA that clearly articulate participant needs.
• Develop sound plan implementation practices for the duration of the NDIS plan.
• Deliver transparent and effective services to participants.
• Empower participants to understand their plans and implementation.
• Collaborate effectively with internal and external teams to communicate participant needs.
• Innovate within organizational processes, adhering to best practices and NDIS guidelines.

if you think you would be suitable for the above, please email your resume to
Admin@conclusivecoordination.com.au

Job Type: Subcontract

Pay: $50.00 – $60.00 per hour

Expected hours: 5 – 20 per week

Benefits:

• Work from home

Schedule:

• Monday to Friday

Licence/Certification:

• Working with Children Check (Preferred)
• Driver Licence (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: Hybrid remote in Woodcroft, SA 5162