ICT Support Officer

• Secondary, co-educational School


• Permanent full-time opportunity


• Inner-north Brisbane location with free on-site parking and public transport nearby

Hillbrook is a co-educational school of 900 students from Years 7-12, established in 1987. The School’s motto, "In Balance We Grow" underpins life at Hillbrook, which prides itself a focus on quality teaching and learning and a specialisation in the nurturing of adolescents.

We aspire to provide all members of our staff and student body with support in a community environment. Hillbrook staff are encouraged to become involved in the collegial ethos of the school and are expected to support our core values.

The School Leadership Team (SLT) comprises the Principal, Deputy Principal, Dean of Student Wellbeing, Dean of Teaching & Learning, and the Business Manager.

The Position

Hillbrook is seeking an ICT Support Officer to provide first level support for students, teachers, staff, and parents. They will drive strong service and assist the team to understand, meet, and exceed customer expectations.

This is a fantastic opportunity to join a supportive and driven team. As our ICT Support Officer, you will be the first point of contact for Systems Access, IT-related issues, incidents or requests. On a daily basis, you will be taking calls and responding to email queries, investigating and troubleshooting IT issues.

The position is permanent, full-time (38 hours per week). Usual hours are 7:30am to 3:30pm with a half hour lunch break. Start and finish times are flexible and may be varied by mutual agreement.

The position description can be found at the foot of this advertisement, and applications can be submitted through Seek or our website: https://www.hillbrook.qld.edu.au/work-with-us/

The Application Process

Applicants who are committed to their personal and professional development and are interested in being involved in the life of Hillbrook and its collegial ethos, are encouraged to apply.

Hillbrook is dedicated to growing our Indigenous workforce and we encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

Applicants must hold a Working with Children Suitability Card (Blue Card) and are subject to an Anglican Church of Australia Register Check prior to commencing work.

Applications close on Monday 21 April 2025.

In your application you should:

Include personal details

• Include details of relevant qualifications and experience


• Outline details of your interest in the role


• Include names and contact details of three referees

All applications should be addressed to Bronwyn Jones (Business Manager).

The Principal reserves the right to fill the position by invitation or to re-advertise the position. After the closing date, short-listed applicants will be contacted by the School, in order that an interview can be arranged. Only short-listed applicants will be contacted.