Demo
Job ID: 274829
Date posted: 04/02/2025
Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
• These roles are Permanent Part-time 40hrs/fortnight.
• The internal job title for this role is Fulfilment Operations Co-worker.
• Availability requirements for these roles are:
- Fulfilment Operations (Outbound) 6:00am – 9:30pm
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
RECRUITMENT PROCESS AND KEY DATES
• If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person Group Interview on Tuesday 4th February.
• If you are successful for this role, you will be required to attend a 2-day Welcome induction on Monday 3 March & Tuesday 4 March 2025, 9am-5pm.
About this work area
As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
• Providing exceptional service to our customers at all touchpoints.
• Responsible for customer order tasks such as picking, packing and checking of products in line with in-store and/or online orders within set KPIs.
• Supporting customers with the collection and hand-out of their Merchandise Pick-up or Click & Collect orders.
• Actively contributing to highest goods availability by ensuring accurate replenishment, goods storage and returns flow to maintain stock levels and meet the needs of our customers.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and co-workers.
• Supporting the wider fulfilment operations team with tasks where required.
As a Fulfilment Operations Co-worker you are, or you have:
• A passion for optimising supply chain and fulfilment operations.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.
We need people like you
At IKEA, work is so much more than a job. Come join us!