Web Operations Specialist

Web Operations Specialist

European Dynamics

Brussels, Belgium

Description

We currently have a vacancy for a Web Operations Specialist fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site.

Your tasks:

• Digitization of video files for website upload and archiving;
• Management of live streams on social media;
• Guidance and support users in the usage of existing tools, platforms and wikis collaborative sites;
• Support of social media live streams centralized support for social media live streams;
• Technical analysis of the business requirements in view of providing an adequate solution within the platforms available;
• Implementation of solutions on existing technical platforms, including customizations required;
• Frequent review of existing platform usage, correcting misalignments, while coordination with the space users.

Requirements

• University degree in IT combined with relevant IT professional experience of 7 years;
• Minimum 3 years of specific expertise in User Documentation;
• Minimum 3 years of specific expertise in media file management;
• Knowledge in end-user assistance of information systems;
• Knowledge of wiki, collaborative sites and social networks;
• Good knowledge of MS Office 365;
• Good knowledge of JIRA environment;
• Working experience with manual and automation testing is an asset;
• Good reporting methods;
• Ability to cope with fast changing technologies used in AudiovisualV Services information systems;
• Ability to give business and technical presentations;
• Excellent command of the English language; French will be an advantage.

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