Business Analyst

We are currently have an exciting opportunity for a Business Analyst to join our Compumark product team. The Business Analyst delivers data-driven insights to support business goals and objectives. Responsible for performing ad-hoc analyses, conducting audits, automating data processes, improving supported products and platforms.

About You – experience, education, skills, and accomplishments

• 3 years working as a business analyst, product manager, or project manager for a technology company.
• Bachelor's degree (Economics, Business, or Technology preferred) or equivalent work experience.
• Working knowledge of querying databases (DBs) with SQL.
• Forecasting and modeling costs, income, etc.
• Experience using JIRA, Confluence
• Expert knowledge of Excel, including PivotTables.
• Product Management knowledge
• Ability to manage multiple projects in a fast-paced startup environment.
• Ability to think and articulate clearly, concisely, and accurately.
• Self-starter personality; comfort with ambiguity and rapidly changing environments
• Confident to work on projects alone as well as leading a team
• An enthusiastic approach to extending knowledge and learning new skills
• Strong commitment to quality of work and good attention to detail

It would be great if you also have . . .

• Familiarity of Tableau, PowerBI, or similar BI tools
• Familiarity of Python, Tableau Data Prep, etc. for data normalization & manipulation
• Familiarity of API methods, standards, uses
• Familiarity with APIs, software integration
• Familiarity of Pendo

What will you be doing in this role?

• Works with Product team stakeholders on new and improved product features, understands client requirements, specifying and analyzing to a sufficient level of detail to ensure clarity of definition. Collects, writes formal specifications and communicates to Product and Development feature improvements.
• Responsible for the collection, analysis and documentation of a client business needs and requirements. Liaises between Development, internal and external clients
• Analyzes and synthesizes data to document requirements, ensuring needs of client/stakeholder are met.
• Writes stories and participates in grooming and sizing sessions in support of product development
• Is involved with users acceptance testing
• Supports and maintains product KPI reporting, at the product initiative level as well as Product departments success factors
• Evaluates and analyzes internal feedback and research provides business process and systems analysis, requirements specifications.
• Maintains and reports product KPI’s at the product initiative level as well as Product departments success factors Recommends metrics to ensure customer satisfaction
• May lead operational phases of project in order to support the product team
• Maintain and Track backlog

About the Team

This role reports into the Director, Product Management working as part of a team of 4 Product Manager/Business Process Consultants as well as collaborating with the wider Compumark team based locally in Antwerp.

Hours of Work

Full-time, permanent role based out of the Antwerp office on a hybrid basis, 2-3 days per week in the office.