Client Services Director (Hospitality Design)

We’re working with a globally recognised interior design studio in Brussel that’s entering an exciting new phase of growth. They’re looking for a Client Director to lead their Client Management team and play a key role in strengthening commercial performance, building global client relationships, and streamlining operations.

What You’ll Do:

• Inspire and lead a team of Client Managers, driving structure, accountability, and performance.
• Own client relationships—ensuring satisfaction, retention, and long-term growth with international clients.
• Bridge creative and commercial, collaborating with design teams to deliver high-impact, high-quality projects on time and within budget.
• Shape proposals and strategy, working with Business Development to win work and hit revenue goals.
• Negotiate with confidence, from budgets to scopes of work, balancing ambition with feasibility.
• Drive operational excellence, refining processes and empowering your team to thrive.

About You:

You’re a natural leader and strategic thinker with a passion for design, hospitality, and building meaningful partnerships. You bring:

• Proven experience leading client teams in interior design, hospitality, or a related creative field
• A strong track record managing international, large-scale design projects (hotel refurbishments a plus)
• Confidence in client-facing negotiations and a knack for defining clear project roadmaps
• A collaborative mindset with top-tier communication skills
• Fluent English (Dutch/French are a bonus)
• A proactive, entrepreneurial spirit and love for what you do

Why Apply?

• Leadership with impact – Shape the future of a high-performing team.
• Real growth opportunities – With personal development budgets and tailored support.
• Creative energy – Work in a beautifully designed, centrally located studio that thrives on in-person collaboration.
• Extra perks – Including bonus vacation days that grow with you.

Ready to lead at the next level? Get in touch to find out more—we’d love to introduce you to the studio and the team behind the work.