Senior Event Tech Coordinator

We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

We are seeking for a Senior Event Tech Coordinator with desired knowledge of the Cvent platform (or similar event management tools) to rapidly join our team and help us deliver top-notch events for our international clients. The Senior Event Tech Coordinator will act as the primary contact person for the client’s business owners and will be responsible for ensuring optimal delegation of work to fulfill client’s mandate.

Duties and Responsibilities

• Act as a main point of contact for the client, managing their pre-event and onsite experience using the Cvent Platform.
• Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions.
• Design and build event websites using the Cvent platform.
• Manage event registration processes and attendee databases.
• Communicate and adhere to project milestones and internal metrics.
• Support actively the Account Manager with administrative tasks, contribute to draft client’s proposal.
• Troubleshoot potential issues to ensure the customer’s success at their event.
• Provide event analysis and reports (pre, during and post event).
• Manage several concurrent event websites.
• Organise best practice sharing meetings
• Coordinate with other Junior Event Tech Coordinator to ensure the timely delivering of event websites and maintain client satisfaction.

Qualifications

• Bachelor's degree in Event Management, Marketing, Communications, or a related field.
• Knowledge about Cvent or similar Event Management tools is a plus.
• Experience in event registration management is a plus.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong digital skills and ease of adapting to new digital tools and technologies.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Fluent in English (verbal and written level C1). Knowledge of another EU language is an asset.
• Detail-oriented and able to multitask effectively.
• Ability to work independently and as part of a team.
• Eligible to work in the EU and available to join the team rapidly.

Soft skills and Cultural Fit

• Passion for event planning and a keen eye for detail.
• Agile and able to embrace changes and overcome obstacles/difficulties
• Good listener with empathetic attitude
• Enthusiastic and proactive approach to problem-solving.
• Ability to build relationships with diverse stakeholders and work effectively in a hybrid team environment.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development via our MCI Institute
• Flexible, collaborative and supportive work environment.
• Access to industry-leading networking, tools and resources.
• Comprehensive Cvent certifications
  • “Event Management”
  • “Event Management Advanced”
  • “Attendee Hub”
  
  

Join us now and be part of a passionate, creative and striving for excellence team!

Be an actor in the creation of unforgettable events!