Senior Application Specialist

Job Description

Application Owner: Bridge the Gap Between Business and IT at NMBS

Are you a strategic thinker with a passion for optimizing IT solutions? Do you excel at building strong relationships between business and IT? Join YPTO as an Application Owner and be at the heart of NMBS / SNCB's digital transformation!

Your Role

As an Application Owner, you'll be responsible for the end-to-end management of a portfolio of NMBS / SNCB applications, ensuring they deliver maximum value to the business. This dual-focused role requires a blend of strategic thinking, operational excellence, and strong stakeholder management skills.

Key Responsibilities

• Application Portfolio Optimization: Strategically manage and monitor your application portfolio to optimize performance, continuity, and integration with other systems.
• Problem Management: Investigate and suggest improvements to fix identified problems.
• Business Alignment: Build strong partnerships with business stakeholders to understand their needs, identify opportunities for improvement, and align application strategies accordingly.
• Project Delivery: Prioritize changes, manage resources, and coordinate with teams to ensure successful project delivery on time and within budget.
• Functional analysis: Gather business requirements and translate them into functional analysis
• Documentation Management : make sure the functional documentation is kept up to date
• Knowledge Hub: Serve as the primary point of contact for both IT and business teams regarding your application portfolio.
  
  

Job Requirements

Your Skills and Experience:

• At least 5 years of experience in application management, combining support and portfolio management responsibilities.
• Strong understanding of software packages and ITIL framework.
• Experience with databases (SQL, Oracle) is a plus.
• Excellent communication and interpersonal skills in Dutch, French and English.
• Problem-solving mindset, organized, and stress-resistant.
• Experience as a functional analyst is a plus.
  
  

Our Offer

• Make a Real Difference: Contribute to the digital transformation of NMBS and improve the passenger experience.
• Open and Collaborative: Join a dynamic work environment that fosters creativity and ownership.
• Work-Life Balance: Maintain a healthy balance with flexible work arrangements and 35 days of annual leave.
• Competitive Benefits: Enjoy a competitive salary, company car or public transport season ticket, target bonus, comprehensive insurance package, meal vouchers, and eco-vouchers.
  
  

Ready to take on this challenging and rewarding role? Join the YPTO team today!