Medical Office Assistant/Receptionist

Looking for a fun, healthy, and exciting place to work? At Ace Wellness clinic, we’re looking for an Patient Care Coordinator/MOA to help run our clinic by being the front face of our clinic.

You will perform a variety of office duties such as answering the phone, scheduling and adjusting appointments, corresponding with insurers and therapists, and using your best smile to greet our patients. You will also be required to do some laundry and tidying up around the clinic.

Being highly organized, reliable, and detail-oriented is essential in this role. But we'd especially love it if you are patient and understanding. And since you will be communicating with many people, excellent communication skills are required.

Ultimately, you should be able to handle clinic, patient, and medical professionals' correspondence and support office activities efficiently to allow our clinic to operate at full capacity.

Responsibilities:

• Greet, schedule, and screen patients in-person or via telephone/email
• Communicate with patients, ICBC, WSBC, Insurers and other 3rd parties in a professional manner
• Correspond with therapists, patients, and other medical professionals in a professional and timely manner
• Maintain a clean, hygienic, and organized work environment at all times
• Laundry and overall maintenance of facility

Experience:

• Customer service or MOA experience preferred
• Familiarity with JaneApp, MS Office, and Gmail preferred
• Interest in healthcare and/or kinesiology/physiotherapy/massage thearpy preferred
• Korean-speaking an asset

Job Types: Part-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Casual dress
• On-site gym
• On-site parking

Schedule:

• Evening shift
• Every Weekend

Application question(s):

• Are you available to work evenings and weekends?

Work Location: In person

Expected start date: 2024-07-10