Front Desk Receptionist

Job Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our Luxury Nail Salon, providing exceptional customer service and administrative support.

Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls using a multi-line phone system
- Manage inquiries from customers and direct them to the appropriate personnel
- Perform clerical duties such as filing, and data entry, updating records, and logging transactions

- Tending to customer needs, inquiries, and complaints

- Informing technicians about customer appointments and requirements
- Maintain a tidy and presentable reception area

- Processing transactions and issuing receipts

- Ensuring that the reception and waiting areas are kept clean and professional

- Processing bookings and cancellations, and managing appointment schedules

Qualifications:
- Proven experience in a front desk or customer service role

- Excellent communication and interpersonal skills

- Strong organizational skills with the ability to multitask

- Proficient in administrative computer software

- A minimum of 1-year experience as a receptionist

- The ability to remain calm and professional in stressful situations

- Consistent professional presentation and pleasant demeanor

- Exceptional time management and organizational abilities
If you are a detail-oriented individual with excellent communication skills and enjoy interacting with people, we encourage you to apply for this rewarding opportunity.

Job Types: Full-time, Part-time

Pay: $17.75-$25.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Bachelor's Degree (preferred)

Experience:

• Front desk: 1 year (preferred)

Work Location: In person

Expected start date: 2024-09-16