Front Desk Receptionist

Full Time Receptionist – Audi Langley

Summary/Objective

The receptionist plays a vital role and represents the dealership as she/he is usually the customer's initial contact with the dealership whether it's by telephone, in person or via email. You are an ambassador for the brand and the director of first impression for our clients; as well the administrative support that ensures the team is organized and consistent. The receptionist will assist every department in every way to welcome clients to the dealership. If you are an outgoing, reliable, organized individual who has a passion for providing great service, this is the opportunity for you!

Primary Duties and Responsibilities:

• Efficiently help customers (internal and external) with the highest level of service
• Perform basic bookkeeping, filing, and clerical duties
• Check incoming emails frequently and distribute mail to the individuals they are addressed to
• Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department
• Takes payments for services and product.
• The ability to multi task and remain a director of first impressions whilst in a high volume, fast paced environment
• Greet all customers and provide assistance with information, direction or refer them to the correct staff member
• Answer and operate multi-line phone system
• Take appropriate messages
• Utilize paging system
• Perform administrative tasks including, stocking in vehicle inventory, tracking dealer plates

Qualifications:

• Energy, drive, customer service orientation
• Excellent interpersonal and relationship-building skills
• Self-motivated and results driven approach
• Knowledge of administrative and clerical procedures
• Computer Skills - MS Office applications, Outlook, Excel
• Team player mindset.
• Excellent customer service skills with the desire to exceed expectations
• Professional personal appearance
• Highly organized
• Takes initiative to learn new skills and improve administrative processes
• Strong attention to detail and professionalism
• Ability to effectively respond to and meet the needs of a diverse client base

Experience:

Customer Service: 1 year (Required)

Job Types: Full Time

We thank all applicants for their interest in this position. Only those that will be considered for the role will be contacted.

Salary: $18.00 to $22.00 /hour

Job Type: Full-time

Salary: $18.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift
• Evening shift
• Every Weekend
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Experience:

• customer service: 2 years (required)

Work Location: In person