Service Advisor

Service Advisor duties and responsibilities

Some duties and responsibilities required of a Service Advisor include:

· Estimating the cost and time needed for a wide range of repairs

· Welcoming customers and discussing their needs

· Answering customer inquires, either in person or on the phone

· Develop repair estimates by taking the cost of materials, supplies, and labour into consideration

· Prepare repair orders by detailing the vehicle’s problems or symptoms

· Maintaining automotive records by keeping track of problems and corrective actions

Service Advisor skills and qualifications

· Strong communication skills, both written and verbal

· Strong customer service skills in order to handle customer complaints and questions effectively

· Critical thinking, organization, time management and problem-solving skills to perform their job successfully

· Ability to interpret technical terms to the customers

· Patience to cope with different customers’ personalities

· Decision-making skills

Job Type: Full-time

Salary: $45,000.00-$65,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: In person