Various Opportunities in the Winnipeg Tax Centre

About The Job

The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process.

Employees are required to work on-site at a CRA-approved location a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.

Some positions may require employees to be physically on site at Winnipeg Tax Centre up to 100% of their scheduled work hours.

What is the intent of this process?

This staffing process will be used to staff various full-time positions at the Winnipeg Tax Centre located at 66 Stapon Road, Winnipeg, MB. You can expect that all initial job offers will be temporary contracts generally ranging from 3-months to 1 year in duration, with the possibility of further extensions. Although there will be no permanent employment from this staffing process, this is a great opportunity within CRA.

Language Requirements

• English Essential
• Bilingual imperative BBB/BBB or BBC/BBC or CBC

For English Essential positions, candidates must be able to demonstrate their ability to work in English.

For Bilingual Imperative positions, candidates must be bilingual and be able to demonstrate their ability to work in English and French. Your language proficiency will be assessed on the Public Service Commission's Second Language Evaluation (SLE) curriculum.

Note: If you have previous SLE results, please attach them to your application.

The Following Pools Will Be Created From This Requisition

• English Essential SP03
• English Essential SP04
• Bilingual Imperative SP03
• Bilingual Imperative SP04

This staffing process may be used to staff similar or lower level positions in any CRA office located within Winnipeg, Manitoba.

Don't miss out on your opportunity to work for one of the Top Employers in Canada!

• Your work matters to Canadians.
• Variety of rewarding jobs.
• Enjoy flexibility that fits your lifestyle.
• Develop personal skills.
• Day and evening positions available.

When you apply to this staffing process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available for the opportunities at the above-noted levels, applicants who meet the qualifications may be contacted for further assessment.

We may give preference to the first 1,700 candidates who meet the staffing requirements to apply. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.

Required

Our services and jobs cover a wide range of opportunities. Various positions will be filled from this staffing process, many of which are in a high volume, production based office environment. Prior tax knowledge is not required and paid training will be provided. Some of the duties you may be required to perform may include:

• examination and correction of tax and information returns;
• processing of applications for social benefit programs;
• collecting debts owing from individuals or businesses such as accounts receivables
• assessment and/or adjustments of individual client tax returns;
• validation and review of income and deductions claimed;
• updating and entering data into mainframe systems or personal computers;
• validation of returns and requests for refund;
• providing technical support to team members and review examined tax returns.

Most positions require the use of various computer systems and programs, including but not limited to Outlook, Microsoft Teams, Word and/or Excel.

• SP03 – Salary Range – $58,307 to $64,361
• SP04 – Salary Range – $63,946 to $71,971

Who Can Apply

Persons living in Canada and Canadian citizens and permanent residents living abroad;

AND

Eligible veterans and Canadian Armed Forces members;

AND

Individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.

Preference for appointment will be given to veterans, Canadian citizens and permanent residents.

Please note that this process will be used to staff positions in Winnipeg, Manitoba only. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.

Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change. Candidates will be screened against the prerequisite staffing requirements on an on-going basis. If you meet the prerequisite staffing requirements, you will be invited to an assessment.

Essential Staffing Requirements

To be eligible, you must meet the following requirements.

Education

Successful completion of a secondary school diploma

Some Positions Require The Following Additional Educational Requirements

• Successful completion of the following courses or field of studies from a recognized postsecondary institution or from a recognized professional accounting association:
• Chartered Professional Accountant (CPA) Introductory Financial Accounting or FA1 or Introductory Accounting or Introductory Financial Accounting.

Foreign education credentials and designations

Please Note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations

Candidates with foreign education credentials must have their education confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information visit the Canadian Information Centre for International Credentials.

Any applicable fees are the responsibility of the candidate.

Please Note: You must upload your essential education credentials in the EDUCATION SECTION of your Candidate Profile, demonstrating that you meet the essential education requirements for the position(s) being staffed. This proof may include a copy of your secondary school diploma; secondary school equivalence test; or degree, applied degree or diploma from a recognized post-secondary institution. If your education credentials are not uploaded by the closing date of this notice of job opportunity, your application may not be considered further. Unofficial transcripts or web transcripts are not acceptable.

Experience

• No experience required

Assessment

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

Minimum And Essential

The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.

Minimum And Essential For SP03 And SP04 Positions

• CRA Administrative Support I (Korn Ferry) KFEL-02
• Taxation Centre Clerical Test
• Ability to communicate effectively in English / Oral communication
• Interpersonal Skills
• Organizational Fit
• Second Language Evaluation (for bilingual positions only)
• Performance validation

Additional Essential Assessment For SP04 Positions

• Dealing with Difficult Situations
• Situational Judgement Test – Recruitment Version (CRA)

Asset Qualifications

Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated. These may include but are not limited to:

• Writing Skills Test (CRA)
• Computer Skills/Keying Test
• Analytical Thinking
• Experience relevant to the position being staffed
• Additional education or training
• Budgetary considerations
• Duration of appointment
• Start date
• Minimize business disruption
• Employment Equity

Conditions of employment

• Reliability Status

Examples Of Conditions Of Employment Which May Be Included

• Willingness to work overtime
• Willingness to work on evenings and/or on weekends
• Willingness to complete training
• Physically work from Winnipeg, MB

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.