At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: Putting people first and building relationships with intention Seeking out and embracing new ideas Believing that how we do things is as important as what we do Roles Specifications Location: Edmonton, AB Term Role: 12 Months Everyday flexibility. Hybrid work environments. Collaborative connections. CWB Optimum Mortgage Making home ownership dreams come true CWB Optimum Mortgage, a CWB Financial Group Company, is a full-service lender providing personalized borrowing solutions to meet our clients needs. We offer a variety of products, including flexible alternative mortgage solutions, for clients who may not fit within traditional guidelines, including those who are self-employed, commissioned or with bruised credit. Find the lending career of your dreams with CWB The overwhelming majority of our employees say CWB is a Great Place to Work® We’re different from other employers in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation. Our employees love CWB. You’ll love it here too. The opportunity Optimum Mortgage is the residential lending division of Canadian Western Bank, and we are the fastest growing business in the company! We are looking for individuals to join our growing team who are diligent, confident, have an eye for detail and are self managed. As a Quality Assurance Officer, you demonstrate excellence in providing quality insight and recommendations using your financial prowess, to align with mortgage lending policy and regulatory requirements. You know that the how matters, that is why you put our people and clients at the forefront of your decision-making! We are seeking an expert that will focus primarily on completing residential mortgage reviews in accordance with Lending protocols and B 20 principles. If this is you, read on and reach out! What you’ll be doing Completing file reviews relative to key policies, processes and procedures. Providing the Underwriting and Fulfillment teams with the vital support to mitigate any file anomalies. Facilitating strategic Quality Assurance initiatives to achieve departmental goals by performing file audit reviews and regulatory reporting. Lead Quality Assurance Pre & Post-funding file audit reviews, documenting results and presenting observations and meaningful recommendations. Complete reviews within target dates and within policies, processes, procedures and quality standards. Use a common-sense lending approach and risk mitigation to guide you in decision making Complete regulatory reporting functions including OSFI, Suspicious Activity Reports, FDD reporting and respond to requests from Corporate Security, AML and Regulatory Compliance. Stay current with relevant regulatory requirements, industry leading practices, and risk trends. Provide overall Quality Assurance support to individuals in the Underwriting and Fulfillment teams, reviewing work performed by other staff members and provide mentorship and coaching as necessary. Assist the Quality Assurance manager in identifying trends and implementing operational improvement opportunities. Who we’re looking for & what you’ve done Foundational knowledge and experience to grow from: Undergraduate degree, preferably in commerce or business. Designation or certifications in accounting, mortgage lending, or audit would be an asset. Minimum of 3 – 5 years of Quality Assurance or Underwriting experience – or other meaningful professional experience in the mortgage lending industry. Strong proficiency with Microsoft Office applications like Excel and Word. Skills and competencies that will take you further: Ability to mentor and provide recommendations in the area of Quality Assurance to internal partners. Knowledge of file review processes, methodologies and underwriting of mortgage loans. Excellent “People First” approach and relationship-building skills. Excellent written and verbal communication skills. Strong decision-making skills, creativity, problem solving and analytical skills. Proven ability to multi task, manage priorities and meet service level agreements in a fast-paced environment. Ability to accurately and independently apply mortgage audit tools and techniques; such as fraud risk assessment, policy compliance and assessment of loan documentation. Optimize your career with CWB Optimum Mortgage. Apply today. Why work with us? Your success is our obsession! And our award-winning culture & benefits back it up. Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023. Wellness matters. We offer an award-winning benefits package that includes: Hybrid work environments Everyday flexibility Generous company-funded health coverage Health care spending account A flexible wellness program generous time-away options to unplug, rest & recover Career development. We commit to our employees’ development and help them reach their professional goals with: Organization wide coaching services Mentorship Education support & training programs Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups. LI-JA1 As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out. Closing Date: * Position closes at 12:01am on the close date identified below. 04/17/2024 CWB Financial Group is a diversified financial services organization providing specialized service in business and personal banking, equipment financing and leasing, trust and wealth management across Canada. With more than 2,500 employees in companies with offices and branches across the country, we’re helping our clients manage their money, grow their business and realize their financial potential. If you’re interested in sales, support or leadership role with a growing, award-winning organization, chances are we have a challenging and rewarding opportunity of interest to you. Our companies Banking Canadian Western Bank Motive Financial Lending CWB Optimum Mortgage CWB Equipment Financing CWB Franchise Finance CWB Maxium Financial CWB National Leasing Wealth CWB Wealth Management CWB McLean & Partners Trust CWB Trust Services
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