PRODUCT AND APPLICATIONS SPECIALIST - MRI

CANON MEDICAL SYSTEMS CANADA LIMITED is a leading worldwide provider of high-quality diagnostic imaging systems and comprehensive medical solutions looking for a highly capable Product and Applications Specialist – MRI located in Greater Toronto Area, Ontario.

Reporting to the Product Manager – MRI, The Product and Applications Specialist - MRI is responsible for MRI modality knowledge while working with the MRI and Sales team to define opportunities. You will also provide clinical applications support to new and existing customers. This includes working towards the combined goal of consistent revenue growth while effectively representing and comprehensively promoting the Canon Medical Systems Canada Limited (CMSCA) brand in a highly competitive diagnostic MR imaging market

This position collaborates effectively with CMSCA corporate and regional resources to achieve profitable revenue growth with customer satisfaction.

MAJOR RESPONSIBILITIES:

• Provide MRI Product/Modality knowledge, quotation support and RFP text, marketing campaigns, etc.;
• You will be an integral team player in the sales support process of our complete line of diagnostic imaging systems MRI products to hospitals and private clinics;
• Provide Clinical Applications Support in hospitals, clinics, and other facilities;
• Support post-sales activities: installation, training, follow-up and troubleshooting with new or existing customers;
• Consistently deliver high level quality of education and training to both internal and external customers;
• Utilize product knowledge to effectively position features and capabilities that represent solutions to customer needs;
• Develop and update product line collateral and presentation content on an as needed basis;
• Provide additional training for Account Managers on the features and specifications of the MRI product line, and support the Product Manager and BU Manager where needed;
• Develop product line presentations and conduct training meetings for the sales force on product solution positioning strategies with and for customers;
• Work together with Clinical Product Manager to perform product demonstrations, sites visits and follow up with the Account Managers and Regional Sales Directors;
• Provide support to Account managers / Sales Team on strategy and product offerings;
• Assist with the quote tender response and validate the tender documentation in collaboration with Account Managers, Product Manager, Business Unit Manager and National Director of Sales;
• Track market and provide accurate current and forecasts data using information tools available;
• Communicate market information effectively to/from the field including competitor data;
• Communicate effectively with members of sales/marketing/service team to maximize all sales potential and communicates leads to relevant colleagues;
• Generates, records, and maintains customer profiles, including key decision makers;
• Ensures knowledge of and compliance with Company policies and quality processes;
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies and operates within them to ensure that no company policy or US / Int’l Law is broken;
• Adheres to all CMSCA polices, including environmental, health and safety, and confidentiality policies in their entirety;
• Additional duties as assigned by CMSCA.

QUALIFICATIONS:

• Minimum 3 to 5 years of MRI clinical experience as a registered technologist in hospital or clinic environment;
• Registry required with CAMRT, AART, or equivalent;
• In depth knowledge of MRI physics and applications. Previous advanced MRI user experience is a plus;
• Must possess strong communication and interpersonal skills;
• Will require travel;
• Previous classroom teaching and presentation experience preferred (in MRI would be a plus);
• MS Office software including PowerPoint, Outlook, Word, Excel;
• Commercial applications experience or sales experience a plus;
• Strong interpersonal, organizational and communication skills;
• Strong customer interface and training skills;
• Ability to work independently with minimal supervision and as part of a team;
• Effectively and appropriately displays professional skills necessary to manage interpersonal relationships with team members, colleagues and customers;
• Works in a well-organized manner, consistently meeting customer and Canon Medical time requirements;
• Submit for a Police Criminal Records Check (PCRC) and Police Vulnerable Sector Check (PVSC);
• Must provide proof of up to date immunizations.

The primary territory for this position is within the province of Ontario. Candidates must reside in a city within their territory that holds the majority of their customer base and be located near a major airport (within 1 hours drive) to be considered. Note that the Product and Applications specialist will also provide support nationally across Canada as needed.

Canon Medical Systems Canada Limited is a leading worldwide provider of high-quality diagnostic imaging systems and comprehensive medical solutions to enrich the quality of life for all people.

About Canon Medical Systems Canada Limited

Canon Medical Systems Canada Limited (CMSCA), a Canon Group company headquartered in Markham, Ontario, provides patient-focused imaging technologies with specialties in CT, X-Ray, Angiography, Ultrasound and MRI. Advanced service solutions range from single-room coverage to complete asset management programs.

All sales, services and operations are Canadian-based, with a strong presence of technical service employees in more than 25 cities across the country. Reporting directly to Canon Medical Systems Corporation provides close ties to our research, engineering and product specialists, enabling the Canadian team to influence product decisions and delivery for the needs of our customers.

We thank you for applying to this position. Please note that only qualified candidates will be contacted for interviews.

At Canon Medical Systems Canada Limited we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve including accommodations throughout the recruitment process in accordance with the AODA. If you require accommodation due to disability please notify Human Resources and we will work with you to meet your needs.

Job Types: Full-time, Permanent

Benefits:

• Automobile allowance
• Company car
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• MRI: 3 years (required)

Work Location: On the road