Retail Daytime Sales Associate - Rogers Arena

Position: Daytime Retail Sales Associate - Rogers Arena

Department: Retail

Reports to: Retail Store Manager

Hourly Rate: $17.30

At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!

POSITION SUMMARY:

The Daytime Sales Associate will be responsible for customer service at the Team Store at Rogers Arena. They will also take part in merchandising, restocking, and cleaning duties within the store. A typical shift includes:

• Deliver exceptional customer service and create a friendly and welcoming environment
• Accurately handle cash and process various transactions using POS system
• Responsible for all daily opening and closing duties including cashing in and end of day paperwork
• Assist with merchandising, stock replenishment, organization, and product layout
• Assist in all daily housekeeping duties within the store
• Reply to customer emails and voicemails within 24 hours
• Strive to hit daily, weekly, and monthly sales goals
• Actively work to meet our retail goals (arena knowledge, product knowledge, active service, and recovery)
• Participate in year-end inventory and cycle counts
• Other duties as assigned

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• A minimum of 2 years of customer service experience
• A demonstrated ability to work both in a team environment and to take on tasks independently
• Enthusiastic, self-motivated, and eager to learn more about the retail industry
• Excellent communication, interpersonal, and problem solving skills
• Must be available to work weekdays and weekends
• Non-Canadian residents must hold a valid work permit expiring no earlier than February 2025

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.