Insurance and Risk Coordinator

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.

Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.

The Legal Services Department provides timely and comprehensive legal advice to City Council, the CAO and City staff, and provides a full range of legal services to the Corporation, its boards and agencies. It also provides guidance on insurance administration and risk management. This department provides professional execution of the City's real estate program including acquisition, disposition, leasing and encroachments. The department strives to ensure that every measure is taken to provide a cost effective, high quality standard of service.

The Insurance and Risk Coordinator manages and coordinates the day-to-day insurance and risk management activities including: the administration and management of claims for and against the City, the provision of appropriate insurance coverage for the City, and the development and implementation of risk management policies and procedures.

• Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community

Education (degree/diploma/certifications)

• College Diploma in Insurance, or a related discipline
• Chartered Insurance Professional designation from The Insurance Institute of Canada and/or a Canadian Risk Management (CRM) designation from The Risk and Insurance Management Society

• Five (5) years of progressively responsible experience in claims, insurance and risk management, preferably in a municipal or other government environment.

• Working knowledge of the following legislation, regulations, or standards: The Municipal Act; Property and Auto Insurance standards; CSA standards; Occupiers Act; Minimum Maintenance Standards
• Thorough knowledge of the principles, practices, and theories of the risk management process, claims process, insurance legislation, and civil law
• Demonstrated ability to:
  • maintain confidentiality and discretion when dealing with sensitive information
  • recognize key stakeholder interests while acknowledging conflicting business interests
  • create positive relationships with operations groups to promote Risk Management in all areas of the Corporation in order to promote a risk aware culture
  • proactively identify risks and recommend solutions
  • collaborate with management and staff at all levels to identify and analyze key issues and assist in developing appropriate solutions
  • write reports, letters, memorandums about exposure to risk, loss prevention, insurance matters and settlements
  • prepare correspondence such as letters of demand, acknowledgements, inquiries, denials, and memorandums to departments in reply to questions regarding claims, risk management or insurance coverage
  • provide ongoing education and development of incident/claim reporting procedures and presentations regarding risk management and insurance practices to City staff
• Intermediate skills include: customer service; teamwork; initiative; self management; accountability; flexibility; adaptability
• Advanced skills include: communication, both oral and written; interpersonal skills to deal with sensitive and often aggrieved claimants; excellent research, analytical, organizational and prioritization skills; strong facilitation, negotiation, and consensus-building skills
• Intermediate computer literacy using Microsoft Office Suite (Word, Excel, PowerPoint) and various other databases and financial software
• Availability and willingness to perform other related duties as required or assigned by the Manager of Legal Services

Location: City Hall, 70 Collier Street, Barrie, Ontario*

Hours: The normal hours of work are 35 hours per week; however, some non-standard hours may apply.

Wage: This a permanent full-time non-union position with the following pay level and 2023 pay range (under review):

• Pay Level: Level 11
• Yearly Salary: $77,047.12 to $103,260.13 per year
• Hourly Pay Rate: $42.33 to $56.73 per hour

Benefits: This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS pension plan, discounted rate for City Fitness Memberships and much more.

Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Procedure to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/JobOpps.

Please note that verification of educational credentials will be required from the preferred candidate prior to an employment offer.

Disclaimer: The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position title. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this position. For full position details, please request a copy of the Job Description by emailing HR.Recruitment@Barrie.ca.