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Employment Status
Union - CUPE Local 402 - Temporary Full-Time
Scope
The Planning and Development Department is seeking energetic, self-motivated team players to join our Building Division in a 12-month opportunity to train as a General Operations Clerk. You will perform varied and complex clerical duties and technical work related to a broad range of matters within the Building, Planning and Engineering departments.
Responsibilities
During the training opportunity, you will work at our front counter services to build your knowledge and experience of varied building, planning, and engineering department functions. You will:
Learn the necessary procedures and policies and gain familiarity with City by-laws and their applications to such functions.
Receive inquiries for the Planning and Development Department; understand and explain departmental operations and procedures.
Research and communicate information available in AMANDA, COSMOS, and City Website.
Provide customer service excellence over the phone, at the front counter, through emails or permit portal.
Review and verify a wide variety of records, statements and office records for accuracy, completeness, and conformance with departmental regulations.
Perform related duties as required.
Qualifications
Completion of Grade 12 education.
Minimum 1-year customer service experience (asset if related to building, planning and/or engineering.
OR an equivalent combination of education, training, and experience.
During the training opportunity, you will be expected to:
Enrol and work towards successful completion of courses related to building/construction, planning, and/or civil engineering totaling a minimum of nine (9) credits.
Successfully meet all performance expectations of the training opportunity in order to continue in the program (your suitability will be assessed quarterly and feedback will be provided).
If you are deemed unsuccessful during the training opportunity, your assignment will be ended.
Other Information
Pay Grade: 18
Hourly Rate: $ 34.75 Progression Terms % of rate of Job Classification Start of Program 80% of PG18/Step 1 Completion of 1st Quarter 85% of PG18/Step 1 Completion of 2nd Quarter 90% of PG18/Step 1 Completion of 3rd Quarter 95% of PG18/Step 1
Conditions of Employment
Successful applicants must provide proof of qualifications.
Closing Date
This job will be posted until March 1, 2024.
Our Values
Integrity - Service - Teamwork - Innovation - Community
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