Reception/Administrative Assistant

We are seeking a dedicated and compassionate Administrative Assistant to join our team, which is focused on mental health and justice advocacy. This position requires a unique blend of interpersonal skills to meet with clients of all ages, including adults and children, and administrative competencies to handle various tasks remotely.

Key Responsibilities:

• Greet clients in the office who are coming for an assessment, providing a welcoming and professional atmosphere.
• Distribute and collect detailed questionnaires to clients as part of their visit.
• Ensure the confidentiality and proper handling of sensitive client information.
• Conduct follow-up communications via phone calls and emails from home.
• Utilize Google Drive for document management, including maintaining client records and generating reports.
• Prepare and manage correspondence, reports, and documents as needed.
• Operate and maintain office equipment, including a personal printer for administrative tasks.
• Support the expansion of services from Calgary to Edmonton, adapting to evolving work hours and responsibilities.

Qualifications:

• High school diploma or equivalent educational experience.
• Outstanding written and verbal communication skills.
• Proficiency in using various technologies including WhatsApp, Google Drive, Google Docs, and other online collaboration tools.
• Ability to make professional and courteous phone calls, with excellent phone etiquette.
• Must have a personal printer and reliable internet access for work-from-home tasks.
• A commitment to mental health and justice advocacy.
• Friendly and approachable demeanor, with the ability to interact positively with both adults and children.
• Flexible and adaptable to a growing and changing work environment.

Work Hours: The initial workload will be 2-10 hours per week with the expectation for hours to increase as our operations expand. The successful candidate must be willing to accommodate a flexible schedule and evolving responsibilities.

Job Type: Casual

Salary: $25.00-$35.00 per hour

Expected hours: 2 – 10 per week

Benefits:

• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Ability to Commute:

• Edmonton, AB T5J 3R8 (required)

Work Location: Hybrid remote in Edmonton, AB T5J 3R8