Requisition Details

Administrative Full-time New Position

The Program Quality Coordinator supports the ongoing quality of departmental program delivery by providing leadership and mentorship to faculty, monitoring and reviewing departmental processes and practices related to curriculum development, maintenance and faculty training, and contributing to the development of new programs within the department. The Program Quality Coordinator is responsible to the Manager for supporting and monitoring the ongoing quality and sustainability of programs within the department.

The successful candidate will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement two days on-site, and three days remote.

Responsibilities:

• Conducts quality reviews of course model shells to ensure continued effectiveness and compliance with departmental standards
• Tracks all changes to program designs, course developments and program changes
• Assists with facilitation and coordination of all quality assurance processes for the department, including Annual Program Reflections (APR), Major Program Reviews (MPR), Program Advisory Committee meetings, etc.
• Identifies appropriate curriculum developers, ensuring consistent contracting with a clear outline and measurement of deliverables
• Problem solves and appropriately escalates curriculum project challenges to the Manager in a timely manner
• Coordinates and facilitates meetings and workflow between college resources and curriculum developers to ensure course and program standards and procedures are being met
• Ensures that course creation and curriculum developers effectively utilize and integrate internal resources and supports in course creation
• Conducts ongoing research to identify changing student demographics and needs, competitor offerings, and gaps within the marketplace
• Based on evidence, creates proposals for future course, micro-credential, program, and other professional learning opportunities closely aligned to the School of Community Services’ strategic plan and annual priorities
• Provides leadership in the design, development, and creation of new course materials and major revision of existing materials, as per program development priorities
• Manages capacity and makes recommendations for project plans to maximize resource and deliverable efficiency
• Researches available funding opportunities to support program developments
• Project manages new course developments from conception to course outline and development
• Maintains and proposes improvements to departmental process for new program proposals and development tracking and coordination
• Participates in part-time faculty recruitment, onboarding and training activities under the direction of the Manager

Qualifications:

• Bachelor’s Degree in Education, Adult Education, Training & Development, Instructional Design, or a related field of study is required
• Minimum five years of experience in curriculum design, program development, adult education, curriculum quality assurance and/or post-secondary teaching is required
• Strong knowledge of the Community College educational structure and experience in the Community College environment is required
• Advanced computer skills, including knowledge of learning management systems, is an asset
• Excellent time management, prioritization, and organizational skills required to manage multiple projects at the same time
• Collaborative team player with strong written and verbal communication skills
• Knowledge of and ability to conduct labour market research

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