Demo
Job description
We are looking to hire an experienced, sales-oriented optometric assistant/optician with significant dispensing experience for our full-scope optometric practice in Calgary. This is a 6-month term contract with the possibility of extension. The position is 2-3 days per week (16-24 hours per week), including 1-2 days with evening hours (e.g., 11-6/7pm) and Saturdays.
At Deerfoot City Optometry, we take pride in our commitment to provide excellent eye care to our patients. Our perfect reviews on Google show that our patients appreciate the attention and care we provide to each person. We work with independent eyewear companies to provide quality, affordable products that fit the unique needs of our clientele. We offer a very supportive and friendly work environment for staff and doctors. Visit our website (www.deerfootcityoptometrists.com), Facebook page (@DeerfootCityOptometryCalgary), and Google page (https://g.page/DeerfootCityOptometryCalgary/review?gm) to learn more about us.
Core Responsibilities
- Educate and assist patients in selecting eyewear (frames, lens, and coating options) best suited for their lifestyle
- Obtain specifications for lens and accurately complete patient measurements
- Place orders with lens vendors and navigate ordering systems effectively
- Dispense glasses and train patients as needed
- Adjust finished eyeglasses to fit the client and perform repairs as needed
- Manage product inventory and ensure quality control
- Work collaboratively with doctors and staff in delivering exceptional patient experience and satisfaction
Sales Responsibilities
- Educating and assisting patients with eyewear offerings (frames and lens)
- Selling eyewear and related products
- Placing orders with lens and frame vendors and navigating online ordering systems
- Dispensing glasses to patients
- Adjusting glasses and performing repairs
Administrative and Clinical Responsibilities
- Greeting, checking in, and directing patients; Answering the phone
- Scheduling doctor and dispensing appointments
- Administering clinical pre-tests prior to eye exam
- Contact lens training and fitting.
- Maintaining the Electronic Medical Records system.
-Processing patient invoices and filing insurance billings
-Maintaining accounts receivable/payable
Your Qualifications
-Optometric Assistant or optician with extensive dispensing experience
- Strong sales ability and previous experience selling products in an optical setting
- Demonstrable experience and comfort working with monthly sales targets
- Experience and/or ease working with diverse clientele
- Experience working with and selling a range of eye-wear products, from budget friendly to higher-end products
- Significant knowledge and experience working with a wide range of ophthalmic lenses/vendors
- Keen eye for fashionable eyewear that matches patients' unique styles
- Ability to consistently deliver exceptional patient/customer experience
- Friendly, positive, upbeat, and agreeable personality
- Ability to work well with others in a small team environment absolutely critical
- Hardworking, diligent, organized, and punctual
- Technological savviness: ability to work with basic office software (e.g., Word, Excel, PDF)
- Willingness and ability to learn and adapt to new technologies quickly and effectively
- Strong oral and written communication skills
- Ability to multitask and maintain a positive outlook when busy
- Experience with Electronic Medical Record (EMR) systems (experience with Optosys is a strong asset).
- Experience with Alberta Blue Cross, TELUS, and other insurance portals considered an asset
Job Type: Part-time
Job Types: Full-time, Part-time
Pay: $22.00-$25.00 per hour
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: $20.00-$24.00 per hour
Expected hours: 16 – 24 per week
Benefits:
Schedule:
Work Location: In person