Yard and Warehouse Manager

Dick’s Lumber in Surrey is looking for an experienced, organized and detail-oriented team player to join our team as a Yard and Warehouse Manager.

:

· Directs and monitors work activities, establishes priorities, delegates tasks, monitors performance and follows up to ensure timely completion.

· Establishes performance standards and schedules the training for staff development; including arranging the training of all yard personnel, safety orientations and forklift training. Ensures all required certifications are current and maintains training documentations accordingly.

· Demonstrates excellent communication/people skills and problem-solving ability when dealing with customers and co-workers and takes action to address both staff and customer concerns and complaints.

· Builds a strategic relationship between the yard and store operations.

· Ensures compliance with operational and safety policies/procedures, while taking appropriate action as a Management Representative on the Joint Health and Safety Committee.

· Ensures department has a strong focus on customer service by establishing and maintaining service standards.

· Recommends efficient warehouse and yard layouts, and ensures damage and shrink are minimized.

· Supervises yard inventory counts for both cyclical and year-end inventory and maintains adequate inventories of all yard products, ensuring shortages and low inventory are reported to the buying department.

· Ensures all required paperwork and documentation is completed in an accurate and timely fashion.

· Ensures basic building and yard repairs are completed in a timely manner.

· Minimizes vehicle and equipment expense and down time.

· Performs other job- related duties as required.

QUALIFICATIONS:

· Strong leadership skills to direct the efforts of the warehouse and yard staff to resolve customer complaints and motivate and maintain morale.

· Proven experience managing in a unionized environment.

· Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills to deal effectively with individuals within and outside the organization.

· Strong knowledge of lumber, building materials and hardware products.

· Professional, courteous and punctual with a focus on customer service.

· Must have a positive attitude and be a team player.

· Excellent time management and organizational skills.

· Detail oriented with strong organizational skills.

· Knowledge of Occupational Health and Safety Regulations and other pertinent legislation.

WORKING CONDITIONS:

· Exposure to dust, dirt and extreme changes in temperature and weather.

· Moderate exposure to personal risk; safety boots are required.

· Busy, high volume environment.

Job Type: Full-time

Pay: $30.00-$36.00 per hour

Benefits:

• Casual dress
• Company pension
• Disability insurance
• Employee assistance program
• Life insurance
• Paid time off
• RRSP match
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Strong leadership skills: 5 years (preferred)
• Proven experience managing in a unionized environment: 3 years (required)
• Strong knowledge of lumber, building materials: 5 years (preferred)

Work Location: In person