IT Service Desk Technician

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group in Ontario is now actively searching for an IT Service Desk Technician to join our team at Dilawri, Mississauga. This stationary role will serve our Canadian and US stores.

Apply for this role if you:

• Have experience in a help desk IT environment
• Have the academic credentials and experience necessary for success in this role.

Responsibilities:

• Certificates of training are an asset, but not mandatory
• Handle a variety of requests that include distribution to support, setting user passwords, create and troubleshooting account issues.
• Hardware setup and troubleshoot of end user’s workstations
• Support a variety of support for different types of IT related hardware: Printers, faxes, phones etc…
• Maintain resolutions and tracking of issues with IT Ticketing system
• Handle special projects related to IT with little or no supervision

Qualifications:

• Have a degree in computer science or diploma in computer related studies
• Experience working at an IT desk, assisting multi rooftops

Interested candidates should submit their resumes via this advertisement.

ABOUT US

Dilawri Group of Companies represents 81 dealerships nationwide with 22 dealerships in Ontario! We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.