Senior Business Management Analyst

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world.

Team & Job Overview

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
  
  

The Technology Operations and Services (TOS) team is seeking a highly skilled and motivated Senior Business Management Analyst to join our team. The successful candidate will be reporting directly to the VP of TOS and working with Principal Portfolio Manager to oversee and manage TOS’ Governance, Strategy & Portfolio, Risk, Workforce, Value/Metrics, Operating model and Audit management domains, but with a primary focus on Financial and Budget management. This role requires a strategic thinker, strong analytical skills, attention to details and the ability to collaborate with cross-functional teams to drive business outcomes.

Key Responsibilities

• Plan, monitor and manage TOS’ large operations and transformation budget ($30-40M /Year). Ensure accurate forecasting, tracking, risk mitigation and reporting of financial performance. Conduct financial analysis and reporting to support decision-making processes. Provide insights and recommendations based on financial data and trends.
• Plan, facilitate and manage annual cost-optimization initiatives to achieve annual targets and realize business benefits.
• Plan and oversee the IT project portfolio, ensuring alignment with business objectives and strategic goals. Evaluate and prioritize projects based on value, risk, and resource availability.
• Identify, assess, and mitigate risks associated with IT projects and operations. Develop and implement risk management strategies to minimize impact on business operations.
• Define, track, and report business and/or operations key performance indicators (KPIs) and metrics to measure the success of IT initiatives. Develop dashboards and reports to communicate performance to stakeholders.
• Develop, implement and support TOS governance practices ensuring effectiveness business and operations management, as well, alignment with organizational objectives and regulatory requirements.
  
  

Screening Criteria

• Bachelor’s degree in computer science, Information Technology, Business Administration, Finance, or a related field.
• Minimum of 7 years of experience in portfolio/program/project management or IT business management.
• Experience in managing large budgets (over $30M ) with a focus on with IT projects and operations.
• Strong attention to detail and commitment to quality.
• Strong proficiency in:
• Resource planning, Scheduling, requirements gathering, Process improvements.
• Agile/Scrum.
• Confident decision making.
• Data Analytics
• Project management methodologies and tools.
• Project management software (e.g., Microsoft Project, ADO, ServiceNow platform).
• Proven ability to manage multiple projects simultaneously.
• Excellent communication, negotiation, and conflict resolution skills.
• Strong analytical and problem-solving skills.
• Strong leadership and organizational skills.
• Ability to work independently and as part of a team.
• High level of initiative and self-motivation.
  

Assets

• Familiarity with modern IT products and services such as Windows servers and desktop Operating Systems, MS Azure, MS Teams, SharePoint Online, One Drive for Business, OneNote, MS Copilot for M365.
• Related experience or knowledge of Procurement, principles, practices, and public competitive processes.
• MBA or relevant certifications (e.g., PMP, CSM, ITIL).
• Proficiency in financial & data analysis tools.
• Bilingual in both official languages (French and English).
  
  

Compensation Details

• Project Manager 18: Salaries typically range from $94,664 to $126,218 annually, based on qualifications and experiences, plus a performance-based incentive.
  
  

Location

• Export Development Canada is a hybrid work environment.
• This role may be performed from EDC’s headquarters in Ottawa, or from the Community Hub in Toronto, Mississauga, Montreal, Laval, Brossard, Vancouver, Halifax, or Calgary.
• Relocation assistance is available for eligible candidates.
  
  

EDC's Commitment to Employment Equity

EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI community. If selected for an interview, please advise us if you need any special accommodation.

Posting Date

Mar 25, 2025, 8:22:55 AM

Primary Location:

Ontario-Ottawa

Job Type

Permanent

Schedule

Full-time

!*!How to apply

Only candidates selected for an interview will be contacted.

Application deadline