Demo
SALON RECEPTIONIST (FRONTLINE)
FUZZ WAX BAR- Leslieville
OVERVIEW
Who We Are: Fuzz Wax Bar is Canada's leading provider of membership-based wax services. We are experts in our craft and continually elevate the industry standard through transparent and supportive client experiences. Our company has 13 locations across Canada with great expansion plans in progress.
A Little Bit About Us Jessie Frampton and Florence Gaven Rossavik founded Fuzz Wax Bar in 2012 with just sweat and tears, and unlimited dreams; Since then Fuzz has grown every year on the key principles they established. We champion a professional organization that emphasizes excellence at every level, focusing on in-store experiences and customer service. Our staff is our greatest asset, and a large amount of the success of Fuzz Wax Bar is the result of the talented and highly dedicated employees who set the standard for service and quality within the waxing space.
At Fuzz, we have remained committed to being a place where we support one another no matter what, focus on positive solutions and go to work every day loving what we do and the people we do it with.
The Role The Frontline at Fuzz Wax Bar is a passionate customer-service expert who loves transforming a regular experience into a memorable one, every day. They are interested in all things waxing, product sales and educating clients on pre and post wax care services. Does this sound like you? We’d love to hear from you!
RESPONSIBILITIES
· Ensuring outstanding levels of customer satisfaction by being knowledgeable on all products and services offered, and teaming up with the team to provide outstanding service from start to finish
· Be a schedule master and optimize appointment bookings to increase location efficiency
· Keep updated on new training and policies changes and be willing to be agile on learning and implementing new processes
· Providing clients with the Fuzz experience and signature conversations
· Prides in achieving optimal sales success and excels in sanitation standards
· Maintains an awareness and interest of all things Fuzz, including membership perks and product benefits
· Answers calls and emails in a professional way
· Contributes to a positive and inclusive work environment
QUALIFICATIONS
· Confident and comfortable engaging customers to deliver an elevated experience
· Motivated to achieve great results because of one's enthusiasm from interacting with customers and wax-care products and services
· Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing service environment
· Ability to work without necessary supervision and deliver high results
· Strong cognitive skills, including decision making and financial analysis
· High level of ethics, values, integrity, and trust
· Flexible availability – Fuzz general operating hours are 7 days a week, 7am to 9pm and Schedule will require to cover a mix of opening shifts, closing shifts and weekends
WHAT FUZZ OFFERS
· Competitive wages
· Predictable schedule, thanks to a membership-based clientele
· Employee health benefits program
· Complimentary waxing
· 20% off Fuzz products and 15% off all other retail
· Fuzz employee referral program
· Full Fuzz training and ongoing learning
· Professional growth opportunities
COVID-19 precaution(s):
Work Remotely
Job Type: Part-time
Salary: From $16.55 per hour
Benefits:
Schedule:
Supplemental pay types:
COVID-19 considerations:
When it comes to the health & safety of our staff and clients, you can count on us to go above and beyond. Our strict sanitation policies ensure our wax bars are always heavily sanitized, and safe for all. https://fuzzwaxbar.com/en/about/health-sanitation
Experience:
Job Types: Full-time, Permanent
Pay: $16.55-$18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Work Location: In person
Application deadline: 2023-08-05
Expected start date: 2024-06-01