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Emergency Communications Technician

Government of Alberta
Kananaskis, Alberta Remote Full Time
POSTED ON 4/11/2024 CLOSED ON 4/23/2024

Job Posting for Emergency Communications Technician at Government of Alberta

Job Information

Job Requisition ID: 56414
Ministry: Forestry and Parks
Location: Kananaskis Emergency Services
Full or Part-Time: Part-Time
Hours of Work: 20 hours per week
Permanent/Temporary: Wage, Seasonal
Scope: Open Competition
Closing Date: April 18, 2024

Classification: Administrative Support 4 (AS4)
Salary: Based on 40 hours per week, $24.26 - $29.75 per hour

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

For more information on Park locations visit:

The Kananaskis Region stretches from east of Calgary to the front ranges of the Canadian Rockies. Over 50 parks and recreation areas provide outdoor adventures and protected wildlife habitat. At the western edge of the region, farms and ranchlands give way to craggy peaks in the mountain paradise known as Kananaskis Country. For more information on Alberta Park locations visit:

Role Responsibilities

Emergency Communication Technicians fill a dynamic role within a highly specialized remote communications and intelligence hub as the primary point of coordination for incident processing, resource mobilization, communications and documentation during emergency and non-emergency calls throughout the front country and backcountry areas of over 25,000 sq km land base of the Kananaskis Region.

We are looking to fill two summer seasonal positions to work in our Kananaskis Emergency Services office.

Duties include simultaneous monitoring of multiple phone lines and radio channels as well as operation of a variety of communications equipment including a multi-screen computer terminal and various software, printer, mapping software, advanced telephone system, GPS unit, IPad and voice recorder.

Throughout any occurrence, whether it be a wildlife complaint, natural disaster or mass casualty incident, the Emergency Communication Officer is the primary resource for communications between numerous response agencies: Kananaskis Country Mountain Rescue Team, Conservation Officers, Helicopter Rescue units, RCMP, EMS agencies, Provincial Flight Coordination Centers, Search and Rescue groups, Fire Departments and numerous non-emergency agencies.

Emergency Communication Technicians manage multiple responses and incidents simultaneously, triaging priority calls based on available resources and immediate threats to life safety. Reporting to the Emergency Services Dispatch Supervisor, this position is responsible for key emergency communications centre files and programs. These include dispatch and radio communications program (training, licensing, and trends analysis),communications technologies & asset management, and stakeholder support.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

  • Agility: This position anticipates and supports changes and requires Emotional Resilience in a work environment that is both fast paced and prone to rapid changes.

  • Creative Problem Solving: This position strives to seek clarity in day-to-day operations, is encouraged to challenge the processes by which the work is done and to Identify alternative solutions for consideration.

  • Systems Thinking: This position impacts a wide range of stakeholders in a variety of ways. This position considers impacts of the work that is being done, understands connections to the Alberta Public Service (APS) and stakeholders and understands how the work being done provides clarity.

  • Develop Networks: This position’s primary focus is in communication. This position focuses on the client, communicates purposefully to ensure that the client’s needs are met, identifies stakeholders and builds relationships with stakeholders and other work units.

Qualifications

Education and Experience:
  • High school diploma and two years of related administrative experience

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to

Other Requirements that are mandatory:
  • Standard First aid with CPR-C and AED. Preference may be given to candidates having an 80-hour Wilderness First Aid Certificate
  • Class 5 Driver’s License, or equivalent
  • Able to work irregular hours, overtime, shifts, evenings and/or weekends, and/or statutory and provincial holidays
  • Able to work independently without direct supervision, with initiative to remain productive and support other park programs when needed

Assets:
  • Previous Dispatch experience with Emergency Services including International Academics of Emergency Dispatchers (IAED) Certification or similar
  • Previous experience in Emergency Services including EMS, Fire and Public Safety
  • Industry Canada- Restricted Radio Operators License-Aeronautical Certification
  • Enhanced RCMP security clearance for use of enforcement applications
  • Technical abilities in radio communications systems and equipment
  • High level of computer proficiency including typing speed and abilities with Microsoft Office products
  • Basic Emergency Management Certificate
  • Incident Command System (ICS) training

Notes

Terms of Employment:

  • This is a seasonal wage position from May until mid-September
  • Shifts range from 10:00 AM – 20:00 PM
  • Shifts are 10 hours in length based on up to a 40 hour work week
  • Successful candidates may be kept on past the end of the term as Wage Staff
  • Final candidates will be required to undergo a security screening
  • There is no provision for this position to work from home

NOTE: In your resume:
  • Include date ranges (month and year) associated with all education and work experience
  • Indicate whether your work experience was casual, part-time (PT) or full-time (FT)
  • Example: Legal Assistant: Jan 2016 – June 2019 (PT 3 eight hour shifts per week)

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.


Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Alba Ngjelo at Alba.Ngjelo@gov.ab.ca.

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