Health Care Services Administrative Assistant

SCOPE

Located in Inuvik, the Health Care Services Administrative Assistant reports to the Director of Health Services Administration.

The Heath Care Services Administrative Assistant provides support and administrative assistance to the Health Services Administration office regarding the flow of information to and from, as well as within the division. This position provides administrative and clerical support to the staff of the Health Services Administration division and receptionist duties to the Public, and ensure the public is received and treated in a professional, courteous and timely manner.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge and general office procedures and familiarity with electronic equipment.
• Keyboarding skills, and the ability to operate a computer and use Microsoft software, internet and email programs.
• Knowledge of privacy and confidentiality practices and the ability to adhere to the expectations of maintaining citizen privacy and confidentiality.
• Customer service orientation and the ability to listen and respond positively in all client situations.
• Interpersonal skills and the ability to communicate appropriately, professionally, and courteously, both orally and in writing.
• Ability to double check the accuracy of information and work product to provide accurate and consistent work.
• Ability to problem solve and/or act quickly and decisively in time-sensitive situations.
• Ability to work independently and to exercise initiative and judgement at an appropriate level.
• Ability to acquire and apply health terminology knowledge.
• Ability to complete tasks/projects on time through the routine planning of own work and organization of resources.
• Ability to work cooperatively within diverse teams, work groups and across the organization to achieve group and organizational goals.
• Ability to commit to actively upholding and consistently practicing personal diversity, inclusion, and cultural awareness, as well as safety and sensitivity approaches in the workplace.

Typically, the above qualifications would be attained by:

The completion of Grade 12 (High School) diploma plus two (2) years of relevant work experience in a client service-focused environment.

Equivalent combinations of education and experience will be considered.

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620
jobsinuvik@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.