Director, Digital Health

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

The Director, Digital Health is responsible for implementing, optimizing, and enhancing innovative digital health solutions that enhance patient care and drive operational efficiency. This role involves strategic planning, overseeing project delivery, and fostering collaboration with various stakeholders to ensure the successful integration of digital technologies within a large and diverse healthcare community. The role aims to advance and achieve the objectives of the Digital Health & Technology Roadmap ('CTRL SHIFT CARE'):

• Make IT Easy: Strive to deliver a frictionless and optimized experience through automation and a client-focused approach.
• Healthcare, Anywhere: Implement convenient and accessible technologies that support care everywhere.
• Digitally-Empower Our Patients, Partners, and Teams: Unlock healthcare data to empower our patients and amplify data-driven decision making.
• Redesign the Way We Do IT For the Next Digital Horizon: Advance and support innovation through modern and secure infrastructure.

• Bachelors degree in healthcare management, information technology, or a related field; Master's degree preferred. Professional experience and career progression will be considered in lieu of the require or preferred educational background).
• Minimum of 7 years of experience in digital health or healthcare IT, with at least 7 years in a leadership role. A working knowledge of hospitals or the health system in Ontario is highly desirable.
• Proficiency with electronic health record (EHR) systems, telehealth platforms, healthcare data systems, and various productivity and collaboration tools. Experience with Hospital Information Systems, including implementation, optimization, enhancement, and augmentation, is highly valuable. Knowledge of interoperability standards such as FHIR, as well as an interest or experience with artificial intelligence or machine learning and synthetic data, is preferred.
• Proven experience managing complex contracts and vendors, ensuring successful partnerships and optimal outcomes.
• Exceptional leadership, communication, and project management abilities; strategic thinking; strong interpersonal skills. Demonstrated expertise in building strong relationships and collaborating effectively with both internal teams and external partners.
• Demonstrated innovator who is curious and unafraid to investigate, pilot, and implement novel solutions that position the organization as forward-thinking.
• History of delivering high-quality outcomes and continuously seeking to measure and improve performance.
• Committed to the development of self and team through various approaches such as continuous learning, training programs, workshops, and mentoring.
• Understands that service delivery involves working closely with clients and stakeholders to co-design solutions that meet the needs and desires of the business and its customers.
• Enthusiastic about presenting, sharing, and celebrating the work they do, engaging stakeholders with passion and excitement.
• Highly motivated and capable of taking initiatives from concept to delivery, demonstrating independence and strong problem-solving skills.
• Demonstrated Project Management skills
• Demonstrated communication skills, both verbal and written
• Demonstrated time management skills
• Demonstrated analytical and troubleshooting skills
• Proficient in ITIL-based service and change management processes
• Strong technical aptitude along with sound analytical capabilities
• Strong Business Process Analysis and Problem-Solving skills

Hours: Monday to Friday, days, subject to change based on operational requirements

Salary: $70.569 to $88.211 per hour

Date Posted: July 18, 2024

Internal application deadline: July 25, 2024

REF708I

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.