Assistant Maintenance Manager

At INNHotels, we are committed to delivering exceptional guest experiences by fostering a culture of service, sustainability, and teamwork. The Assistant Maintenance Manager will play a critical role in supporting the Maintenance Manager in ensuring the upkeep of Copper Point Resort (181 rooms) and Invermere Inn & Suites (47 rooms), helping to maintain safe, efficient, and well-maintained facilities for our guests.

JOB SUMMARY:

The Assistant Maintenance Manager at Copper Point Resort and Invermere Inn & Suites supports the Maintenance Manager in overseeing daily operations, including routine maintenance, safety compliance, and team leadership. This role ensures the properties remain in excellent condition, addressing guest concerns promptly, managing preventative maintenance, and contributing to long-term improvement projects. The ideal candidate has strong technical skills in HVAC, plumbing, and electrical systems, leadership experience, and a passion for maintaining high standards of safety and guest satisfaction.

JOB RESPONSIBILITIES:

1. Maintenance Support & Operations:

• Assist in overseeing routine maintenance across hotel rooms, lobbies, public spaces, pools, and grounds.
• Regularly inspect the property to ensure compliance with health and safety standards.
• Help implement a preventative maintenance program for guest rooms, public areas, pools, and mechanical equipment.
• Work alongside the Maintenance Manager in planning and overseeing renovations, repairs, and ongoing maintenance projects.
• Ensure snow removal, landscaping, and exterior cleaning tasks are completed efficiently.
• Respond quickly to emergency issues and train staff to do the same.

2. Leadership & Team Development:

• Lead, train, and mentor junior maintenance staff, ensuring they follow safety protocols and are skilled in their responsibilities.
• Assist with staff scheduling and ensure all shifts are covered effectively.
• Foster a team-oriented environment, supporting staff in delivering excellent service.
• Provide input on employee performance evaluations and help resolve team-related challenges.

3. Safety & Compliance:

• Help maintain safe operations of pools, HVAC, plumbing, electrical, and other systems.
• Ensure that the facility adheres to local, provincial, and federal safety codes and regulations.
• Support safety audits and follow through on corrective actions as needed.
• Assist in maintaining safety protocols and ensure the maintenance team follows health and safety guidelines at all times.

4. Communication & Collaboration:

• Work closely with the Maintenance Manager to prioritize and complete work orders on time.
• Maintain effective communication with other departments, ensuring smooth operations and timely resolution of guest issues.
• Coordinate with the housekeeping team to ensure Out of Order (OOO) rooms are promptly released once maintenance is completed.

5. Inventory & Cost Control:

• Assist in managing inventory for parts and supplies to ensure critical items are always on hand.
• Help monitor and control maintenance costs, finding ways to reduce expenses through energy conservation and efficient operations.
• Contribute to long-term capital project planning by providing input on facility needs and potential improvements.

Qualifications:

• 3-5 years of experience in hotel maintenance or a similar role.
• Knowledge of pumps, motors, HVAC systems, plumbing, and other essential systems.
• In-depth understanding of health and safety codes, regulations, and compliance requirements.
• Ability to read blueprints and work with building control systems.
• Familiarity with commercial pools, kitchens, and landscaping is a plus.
• Proficient in CMMS, Office software, and building automation systems.
• Strong problem-solving skills, with an ability to identify and address maintenance issues quickly.
• Excellent organizational and leadership skills, with the ability to handle multiple priorities.

WHO WE ARE:

• Copper Point Resort is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.

WHAT WE OFFER:

• A collaborative and supportive work environment with opportunities for career development.
• Competitive salary and group health benefits.
• Staff events, discounts on local activities, and hotel discounts within the INNHotels family.
• Staff accommodation is available.

Do you think you would make a good candidate? Apply online with your resume and cover letter stating why you are interested in this role and area to live. We would like to thank all applicants for applying, however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• On call
• Weekends as needed

Application question(s):

• What are your wage expectations for this position?

Experience:

• Facilities maintenance: 3 years (preferred)
• Leadership: 1 year (preferred)

Licence/Certification:

• WHMIS Certification (preferred)
• Driving Licence (preferred)

Work Location: In person