General Manager

Restaurant General Manager FOR OUT NEWEST LOCATION COMING SOON TO MARKHAMI

"Jersey Mike's "A Sub Above"

VIRTUAL PRESCREEN TUESDAY 3:30-4PM

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Full-time positions available, including full training and benefits.

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

Position Description:

Reporting to the District Manager, the Restaurant General Manager (RGM) is responsible for managing the daily operations of a single restaurant (15-25 employees) while ensuring the delivery of quality food and guest satisfaction. The RGM is accountable for maximizing sales and profitability while maintaining brand standards, implementing all corporate policies and procedures, ensuring training and development of management and crew, and achieving desired restaurant outcomes as directed by the business or as assigned by management.

Restaurant General Manager

The Restaurant General Manager has the responsibility to manage the daily operations of a single restaurant (10- 25 employees) ensuring delivery of guest satisfaction and desired restaurant outcomes (i.e., increased sales, profitability, and employee retention)

• Directs efficient and accurate preparation and sale of products to maximize customer satisfaction.
• Motivates and directs team members to provide an exceptional customer experience Maintain restaurant that is noticeably cleaner than others.
• Provide coaching and feedback to restaurant team.
• Ensures preventive maintenance of restaurant facility and equipment is completed by company standards.
• Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and follows cash control/security procedures.
• Maintains inventory, manages labor, and analyzes financial reports to enhance restaurant results.
• Enforces compliance with government regulations, Redberry policies, employment laws, food safety, security, and operations.
• Leads restaurant management team in recruiting, selecting, hiring, and retaining effective team talent.
• Available to work evenings, weekends, and holidays.
• Prompt and regular attendance for shifts, meetings, and training.

Qualifications:

• High School Diploma or GED required, 2 years of college preferred.
• 2-4 years of restaurant management experience.
• Complete all internal certification programs.
• An RGM may be required to travel to another location to perform different duties, training, replace existing RGM during vacation, pick up stock, travel to the bank daily
• Must have a valid driver's license.
• Demonstrates the ability to prioritize and organize own and others’ work time to meet deadlines and objectives
• Able to travel to USA

Skills:

• Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
• Demonstrates strong math and Windows-based computer literacy.
• Demonstrates leadership and development skills.
• Demonstrates strong problem-solving skills.
• Prioritizes and organizes own and others’ work and time to meet deadlines and objectives.
• Identifies and solves complex problems; takes a new perspective on existing solutions.
• Applies knowledge and skills to a range of activities including complex tasks; may act as a technical resource to others in own area.

Competencies:

• Persuades and motivates restaurant employees.
• Interprets customer needs and assesses requirements
• Able to identify solutions to non-routine requests.
• Sets day-to-day direction for employees to support business objectives.
• Manages the restaurant budget and sets guidelines for operating within that budget.
• Contributes to achievement of team goals; promotes teamwork.

Benefits

• Competitive Salary & Bonus program
• Comprehensive Employer Paid Group Benefits Program including Life, AD&D, LTD, Critical Illness, Health, Dental, Vision and EAP
• Employee meals
• Regular Team Building Employee Events
• Employee discount at all our restaurant brands
• Career development and growth opportunities

Physical Requirements:

• Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves.
• Stand and walk for long periods (duration of shift);
• Occasionally climb on stools or ladders and reach for items located on shelves.
• Frequently squat or stoop to reach items on low shelves or off the floor.
• Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment.
• Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing.
• Frequent exposure to fluctuating temperatures in areas such as the cooler, freezer, and cooking sections of the Restaurant.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do.

Redberry is an equal opportunity employer committed to accommodating people with special needs and welcomes applications from all interested parties. Accommodation will be provided in all parts of the hiring process in accordance with Redberry's applicable policies when such needs are known and requested in advance.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Application question(s):

• This is a full time position, are you legally permitted and willing to work 40 hours per week?

Education:

• Secondary School (required)

Experience:

• Hospitality: 5 years (required)
• Restaurant management: 3 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person