Survey QC Coordinator

Job Summary:
KGS Research, a forefront market research firm experiencing rapid expansion, is seeking a Survey Quality Control Coordinator. This role demands a professional with a meticulous eye for detail and an unwavering commitment to accuracy. As a key member of our team, you will play a vital role in maintaining the integrity of our survey processes and ensuring client satisfaction through precise timing and thorough project documentation.

Responsibilities:

• Accurately determine the Length of Interview (LOI) for client-provided surveys, facilitating meticulous scheduling and robust project planning.
• Conduct thorough reviews of client surveys, annotating comprehensively to enhance project implementation and planning.
• Manage all incoming emails with promptness and professionalism, ensuring responsive client service.
• Record and update survey timings consistently, providing a clear timeline of project progress.
• Develop detailed breakdown analyses to inform strategy and decision-making.

Qualifications & Skills:

• Minimum experience of 1 year in Quality Control preferred (fresh graduates welcome).
• Proficiency in Trello or similar project management software is an asset.
• Fluent in English with exemplary verbal and written communication skills.
• Flexible in adjusting to project demands, with availability for weekend work when necessary.
• Exceptional ability to juggle multiple tasks and solve problems efficiently under pressure, emphasizing the importance of effective time management.

Why Join KGS?

• Career Development - Exceptional opportunities for career growth and professional development.
• Networking - Engage with industry experts in a collaborative, supportive environment.
• Workplace Benefits - Enjoy a casual dress code, and use our on-site fitness center featuring a full gym, basketball courts, and yoga studios.

Additional Requirements:

• Strong reading comprehension and attention to detail.
• Solid mathematical foundation.
• Availability after standard working hours as needed.

Start Date:
ASAP

Work Schedule:
11:00 AM – 7:00 PM

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Benefits:

• Casual dress
• Company events
• On-site gym
• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Work Location: Hybrid remote in Scarborough, ON M1L 4S8