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Administrative Assistant

McMaster University
Hamilton, Ontario Full Time
POSTED ON 5/13/2024 CLOSED ON 10/6/2024

Job Posting for Administrative Assistant at McMaster University

Schedule


Monday - Friday, 8:30 a.m. to 4:30 p.m.



Education Level


2 year Community College diploma in Office Administration or related field of study.



Career Level


Requires 4 years of relevant experience.





Job Description


Unit/Project Description:

The mission of the MacPherson Institute is to collaborate to explore, enhance, support, and recognize teaching and learning experiences at McMaster. Specifically, the Institute partners with, supports, and connects diverse groups of educators by: 1) creating and delivering professional development that engages educators throughout their careers in teaching and learning in order to enhance the student learning experience; 2) facilitating curriculum development and revision that fosters continuous enhancement and engagement in learning; 3) supporting, conducting and recognizing teaching and learning scholarship that has the capacity to develop, inform, and enhance educational initiatives and student learning; and 4) encouraging and elevating the pedagogical use of educational technologies and creative solutions to enhance teaching and learning.

While the responsibilities and key functions of the role are outlined in detail in this job description, this position will have a specific focus on providing scheduling and administrative support directly to the Director, as well as acting as point for all staff who support the Director. The role also involves providing background information for meetings and reports, independently responding to others on behalf of the Director, coordinating information and documentation surrounding recruitment, and reviewing documentation and preparing recommendations for review.

The MacPherson Institute is committed to core values of collaboration, respecting and valuing diverse perspectives and approaches, trust and transparency, scholarly and creative exploration, caring relationships and a commitment to equity. McMaster University and the MacPherson Institute are committed to building an inclusive community dedicated to teaching and learning within a diverse environment. The MacPherson Institute seeks to attract culturally and academically diverse staff and welcomes applications from qualified candidates with skills and abilities that will contribute to the values of equity, diversity and inclusion in teaching and learning.

Job Summary:

Responsible for overseeing the day-to-day operation within a Faculty/ Department/ Institute. Provides administrative and analytical support to the Director in a variety of areas. Coordinates activities on the Directors behalf and acts as a liaison to senior management across campus. Works under general direction within a clear framework of accountability and exercises substantial personal responsibility and accountability to deliver results. Provides lead hand supervision to administrative staff within the office.

Purpose and Key Functions:

  • Act as a point person for all staff who support the Director.
  • Provide analytical and administrative support to the Director on a variety of campus-wide and faculty issues, projects, and programs.
  • Prepare detailed briefing materials for the Director prior to meetings.
  • Provide pertinent facts, data, and other background information for meetings, reports, inquiries, agendas, and presentations.
  • Oversee and direct workflow, independently respond to inquiries, complaints, and concerns from callers and visitors on behalf of the Director.
  • Keep track of assignments made to others for actions to be taken on the Director’s behalf and ensure that deadlines for responses are met.
  • Coordinate the submission of information and documentation required to initiate, facilitate, and conclude various processes such as recruitment, annual performance review, and selection committees.
  • Review candidate documentation and prepare recommendations for review by others.
  • Plan, coordinate, and schedule interviews for candidates, including travel arrangements and hotel accommodations.
  • Participate in the development and implementation of projects, work methods and procedures. Recommend procedural changes to improve unit efficiency, including recommendations on staff requirements.
  • Follow-up on and ensure appropriate implementation of decisions made by the Director.
  • Resolve complex problems within area of responsibility and consult relevant documentation and liaise with appropriate resource persons to obtain and provide information on a variety of diverse and complex administrative issues.
  • Collect, analyze, assess, and summarize information relevant to the decision-making process and develop recommendations for final approval and implementation.
  • Develop estimates of time, resources, and budgets required for various activities, events, and projects.
  • Implement and maintain budgets. Create financial projections and make adjustments to budgets throughout the fiscal year.
  • Exercise appropriate controls, monitor, and reconcile accounts.
  • Plan and coordinate a variety of events and activities such as conferences, seminars, and workshops.
  • Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
  • Utilize discretion and judgment to screen visitors and telephone calls, and notify appropriate personnel.
  • Provide policy and procedure information to others.
  • Gather and compile the paperwork required to facilitate the hiring and payment process for temporary, casual, and full-time staff.
  • Collect, verify, and input data into a variety of spreadsheets and databases.
  • Update and maintain information and content on websites and social networks.
  • Prioritize and schedule appointments for the Director’s calendar. Independently determine the importance of requested meetings and coordinate calendar to accommodate the needs of the Director.
  • Schedule and coordinate meetings including room bookings, agendas, catering and travel arrangements.
  • Write a variety of documents such as procedure manuals, reports, and minutes.
  • Draft correspondence on behalf of the Director.
  • Format, word process, edit, and proofread a variety of documents and materials.
  • Monitor and order office supplies.
  • Source and obtain pricing information for office supplies and equipment.
  • Set up and maintain filing systems, both electronic and hard copy.
  • Classify, sort, and file correspondence, records, and other documents.
  • Update and maintain confidential files and records. Handle sensitive material in accordance with established policies.
  • Conduct database, literature, and web searches to find references and articles used for a variety of documents, reports, and publications.
  • Assemble, copy, collate, and disseminate a variety of documents and materials.
  • Open and distribute incoming mail and faxes.
  • Prepare outgoing mail, faxes, and courier shipments.


Supervision:

Provide lead hand supervision and is responsible for the quality and quantity of work of others.

Requirements:

2year Community College diploma in Office Administration or related field of study.

Requires 4 years of relevant experience.

Assets:

The ideal candidate will have:

  • experience with complex calendaring and liaising with senior management offices
  • experience building strong relationships with both internal and external stakeholders
  • experience in an academic setting.

The successful candidate will possess the following key attributes:

  • Must be reliable and dependable with excellent organizational and time management skills.
  • Must demonstrate a high level of professionalism with excellent interpersonal skills and written and oral communication skills
  • Must be self-directed and take initiative to enhance processes and practices.

Additional Information:

This position will be located centrally at the McMaster main campus with the majority of hours scheduled in-person. Remote work (up to 40%) may be possible.

When applying, please submit a cover letter and resume. In your cover letter, reflect on how your experience is well-suited to support the Director of the MacPherson Institute and how you have demonstrated effective coordination and multitasking within a very busy unit with many competing priorities.


How To Apply


To apply for this job, please submit your application online.


Employment Equity Statement


McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ .

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

  • Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
  • Faculty of Health Sciences HR Office at ext. 22207, or
  • School of Graduate Studies at ext. 23679

to communicate accommodation needs.


Hybrid Work Language


To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

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