Front Store Supervisor

Full Time Front Store Supervisor at Mission Thrift Store Kingston

BFM Foundation (Canada) is a national Christian organization with over 50 Mission Thrift Stores across
Canada. The net revenue from all Mission Thrift Stores is devoted to Joint Ministry of BFM Foundation
(Canada) and Bible League Canada. These funds are used to establish adult literacy programs, provide
church planter training, children’s ministry programs, and distribute Bibles in many places around the
world. The stores are operated primarily by dedicated volunteers.

Mission Thrift Store Kingston is currently seeking a Front Store Supervisor who understands and supports
the vision and purpose of BFM Foundation (Canada). The Front Store Supervisor must have strong
relational qualities and be able to train volunteers to effectively operate the Mission Thrift Store. The
Front Store Supervisor must reflect Christ in his/her behavior and be vibrant, passionate and have an
entrepreneurial spirit. They must understand the needs and wants of a thrift store customer and be able
to motivate volunteers to deliver exceptional customer service. The Front Store Supervisor must
understand inventory control, pricing, separation of duties, delegation, motivation, marketing,
advertising, and financial management. They will work with the Store Manager to maximize production
and sales floor success by modeling an excellent work ethic and promoting cleanliness in the store. The
Front Store Supervisor will build and maintain relationships with other local charities and community
organizations that the Mission Thrift Store partners with. The Front Store Supervisor will report to and
assist the Store Manager.

Position Title Front Store Supervisor
Hours of Work 40hrs/wk
Salary $19-23/hr (based on experience and skills)
Responsible To Store Manager
Location On-Site (2455 Princess Street, Kingston ON)
Availability Weekdays 9-5:30; one Saturday per month. Sundays always off.

QUALIFICATIONS

Abilities
The Front Store Supervisor must have proficient knowledge in the following areas:

• Knowledge of office policies and procedures
• Experience with the non-profits/volunteer organizations
• Knowledge of register operation, including cash, credit cards and register receipts
• Previous experience in a retail store or as a cashier
  

Skills
The Front Store Supervisor must demonstrate the following skills:

• Be organized and neat

• Analytical and problem-solving skills; be able to solve problems with good judgment and make

• Effective verbal, written and listening communications skills
• Computer skills including the ability to operate Excel, Word, and Email programs
• Time management skills
• Mathematical skills and the ability to handle transactions quickly and accurately
• Positive, helpful attitude toward customers, including the ability to speak clearly and convey

Personal Attributes
The Front Store Supervisor must maintain strict confidentiality in performing his/her duties and must
demonstrate the following personal attributes:

• Be honest and trustworthy
• Be respectful
• Be flexible
• Demonstrate sound work ethic
  

Experience

• At least 1 year of retail experience
• Experience managing people: engagement, conflict management, crisis intervention, etc.