Front Desk Receptionist / Host

Position Overview:
We are looking for a charismatic and detail-oriented individual to fill the role of Receptionist at New Skin YYC. The ideal candidate will be the first point of contact for our clients, ensuring they have a positive and seamless experience from the moment they walk through our doors. In addition to providing excellent customer service, the Receptionist will play a key role in promoting our services and products to clients, contributing to the overall success of the medispa.

Responsibilities:

• Greet clients warmly and ensure a friendly and professional atmosphere
• Answer and manage incoming calls, inquiries, and appointment bookings
• Utilize sales skills to promote services and products to clients
• Maintain a clean and organized reception area
• Handle client check-ins and check-outs efficiently
• Process payments and maintain accurate financial records
• Provide information about treatments, pricing, and promotions
• Collaborate with the entire team to ensure smooth daily operations
• Assist with administrative tasks as needed

Qualifications:

• Previous experience in a receptionist role, preferably in a spa or esthetics setting
• Strong interpersonal and communication skills
• Sales experience and a proven ability to meet targets
• Knowledge of skincare treatments, medical grade skincare, and esthetics
• Exceptional organizational and multitasking abilities
• Proficient in using computer systems and booking software; Experience with Jane system a plus
• Positive and professional attitude with a passion for customer service
• Ability to thrive in a fast-paced environment
• Social media experience an asset!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Store discount

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Application question(s):

• Do you have experience in esthetics or sales in a related field?

Education:

• Secondary School (preferred)

Work Location: In person