About NPower Canada

NPower Canada is a charitable organization that creates pathways to economic prosperity for Canada’s underserved youth and adults by launching them into meaningful and sustainable digital careers. As a national employment program , NPower Canada provides employers with access to a pipeline of eager, diverse and job-ready talent with in-demand digital skills who are primed to succeed in the workplace.

As part of our corporate culture, we pride ourselves in innovation and continuous improvement, actively encouraging employees to bring fresh perspectives and ideas to the forefront.

NPower Canada operates from coast to coast in Canada, while our sister entity operates widely across the US.

NPower Canada is a certified Great Place to Work® in 2023 and named a 2023 Best Workplace™ for Giving Back.

What We Offer:

• Flexible work hours based on your function, promoting work-life balance. Our work environment is a hybrid of in-office and remote work, depending on your role and project requirements

• Comprehensive extended health care coverage with 100% premium cost paid by the employer

• A retirement savings plan with a generous matching contribution

• Opportunities for career development and tuition reimbursement

• A clear path for career advancement within a growing organization

• An equipment allowance and provided computer equipment

• Starting annual vacation of three weeks, with additional paid time off during the final week of December

• Generous paid Federal and Provincial holidays, personal days, and sick leave.

Position Summary

We are seeking a self-motivated and detail-oriented B.I. Analyst with an expertise in internal insights and evaluation. This role will involve collecting, processing and analyzing data to offer valuable insight that can assist our senior leadership in strategic planning and internal decision-making. This position works with various teams to support internal programs, recruitment efforts, employment outcomes and organizational growth by leveraging data analysis, data visualization and insights.

The B.I. Analyst also focus on the external environment in which NPower Canada operates. He/she analyzes market trends, competitor performance and graduates’ behavior to support marketing strategies and service development (training and employment). Combining the use of internal and external sources enables a tailored strategy to uncover facts, achieve stronger results and improve overall performance.

Accountabilities & Deliverables

Data Processing, Analysis & Interpretation

• Collect, process, and analyze data related to internal programs and organizational performance.

• Monitor and analyze real-time data streams to identify trends, anomalies, and key performance indicators.

• Implement strategies for capturing, processing, and interpreting data in real-time.

• Provide insights into program outcomes and recommend improvements for optimization.

• Design and create monthly/bi-weekly internal reports, dashboards, and visualizations to communicate key findings.

• Develop visualizations and reports to communicate historical trends effectively.

• Conduct in-depth analysis of historical data to identify patterns, correlations, and insights that can inform decision-making.

• Create compelling and informative dashboards, reports, and visualizations using tools such as Salesforce, Tableau, Power BI, or similar platforms.

• Communicate complex data insights in a clear and understandable manner to Senior Leadership.

• Ensure data accuracy, integrity, and consistency by implementing rigorous quality assurance processes.

• Identify and resolve data discrepancies and issues in a timely manner.

• Regularly audit and validate data sources to identify and rectify discrepancies.

Organizational Insight & Strategic Support

• Generate actionable insights and recommendations to support organizational development initiatives.

• Work closely with all teams to understand organizational needs and challenges.

• Collaborate with leadership to align data initiatives with strategic organizational goals.

• Contribute to decision-making processes by providing data-driven insights.

Identification of market and business trends

• Collecting, integrating, and analyzing data from various sources to identify market trends and business insights.

• Developing and recommending business intelligence solutions to meet the organization's needs.

• Conducting market analysis to benchmark performance and identify new opportunities.

• Translating complex external data findings into understandable, actionable business language for decision-makers.

Team Collaboration and Documentation

• Collaborate with cross-functional teams, including HR, operations, and finance.

• Work closely with internal teams such as Outreach, Admissions, Account Management, Alumni Education to understand data requirements and provide analytical support.

• Foster a collaborative environment to support data-driven decision-making.

• Document methodologies, analyses, and findings for reference and transparency.

• Maintain comprehensive documentation of data sources and reporting processes.

Who you are

• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, or related discipline.

• Proven experience in real-time data analysis, historical trend analysis, and forecasting.

• Strong proficiency in data analysis tools (e.g., SQL, Excel, Python) and data visualization tools (e.g., Tableau).

• Attention to detail and a commitment to data accuracy.

• Experience with database management and data warehousing.

• Knowledge of business intelligence concepts and practices.

• Understanding of organizational development concepts and principles.

• Excellent analytical, problem-solving, and critical-thinking skills.

• Effective communication skills with the ability to convey complex findings to non-technical stakeholders.

• Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of goals.

• Highly motivated and self-aware to work autonomously.

• Highly organized, detail-oriented, driven and results-focused.

NPower Canada is an Equal Opportunity Employer

We welcome and encourage applications from individuals of all backgrounds, those with disabilities, Black, Indigenous and people of colour.

NPower Canada will make every effort to accommodate any needs of candidates through the hiring process, under the Human Rights Code. Please inform us if you require any accommodation through the hiring process by emailing hr@npowercanada.ca

At NPower Canada, we believe in the potential of every candidate. Even if you do not meet 100% of the job requirements above, we encourage you to apply. We understand that no one is a perfect fit for every job description, and we value diversity in thought, experience, and background. If you have most of the qualifications and are excited about the opportunity, we encourage you to apply. We are committed to considering all qualified applicants and finding the best fit for our team.

Background Check Notification

All offers of employment are conditional upon the successful completion of a background check; which includes professional and criminal checks.

**NPower Canada operates within a hybrid work setting that includes working at the assigned NPower Canada office and working remotely from home depending on project, position, or role requirements **