Receptionist Full & Part-Time

Owen Sound Gardens- Receptionist

Local Employer

Job Description: Receptionist, Full & part-time

Owen Sound Gardens is a new Retirement Residence opening on the east side of Owen Sound.

Owen Sound Gardens is in the heart of picturesque Owen Sound, in the County of Grey right on Georgian Bay. We are seeking an outgoing, dynamic individual to join our team . If your goal is to have a rewarding career while working with a great team to make a difference in the lives of seniors, we would love to hear from you. We offer an employment retention bonus at 6 months to both full and part-time employees

www.owensoundgardens.com

Owen Sound Gardens - Receptionist - Full & Part-Time

Location: Owen Sound

Employment Status: Full & Part time positions available

REPORTS TO: Office Manager

Qualifications:

· High School diploma or equivalent; additional education or certifications are an asset

· Proven min 1yr experience in a related role required

· Ability to multitask and adapt to changing priorities

· Attention to detail and a customer-focused attitude

· Energetic, upbeat, tenacious team player

· Proficient in MS word, Excel and Google Docs

· Works well in a fast-paced environment

· Self driven, needs little direction

· Excellent verbal and written skills

· Strong organizational and time-management abilities

Key Responsibilities:

1. Front Desk Reception

· Creates and distributes the daily resident census. Maintain necessary contact lists

( ie, residents and emergency contacts)

· Participate in staying compliant with RHRA, Public Health, and the MOL

· Complies with all policies and procedures

· In the absence of Marketing staff ensure appointments are booked, entered into the calendar and passed along to the Executive Director or Designate

· Greet Residents, visitors and employees with a warm and welcoming demeanor

· Answer phone calls, screen and direct them to the appropriate person or department

· Maintain a clean and organized reception area

· Handle incoming and outgoing mail

· Liaison with the Marketing department to ensure planed and organized move in for all residence. This includes preparing welcome packages, resident orientation, allocations of keys

· Assist Dietary with stocking of snacks in the Bistro

2. Resident Relations:

· Maintain a professional and courteous attitude when handling resident and family members requests and concerns

· Provide excellent customer service by addressing inquiries and assisting residents, staff and visitors with their needs (ie booking Salon apt, assisting with taxi)

· Liaison with Recreation to manage resident internal phone book. Maintain Confidentiality of resident personal information.

3. Administration:

· Assist in general administrative tasks such as data entry, filing and document management

· Prepare reports, spreadsheets, and correspondence as needed (alphabetical by last name)

· Manage office supplies and complete supply orders as required

· Prepare daily activity posters and post on the communication board and elevator

4. Communication:

· It is your responsibility to communicate to the preceding shift all relevant / important information from your shift via email, communication sheet

· It is your responsibility to communicate to your direct manager any issues or concerns that you may have

· Perform other related tasks as delegated by the Office Manager / Executive Director

Job Type: Full-time

Salary: $17.35-$18.50 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (required)

Experience:

• Administrative Assistants & Receptionists: 1 year (preferred)
• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person

Expected start date: 2024-03-30