Operations Manager

As a member of the Mill Management Team, the Operations Manager is responsible for managing the day-to-day operations to ensure health and safety, sales, production, cost, quality environmental, and human resources objectives are met while ensuring mill compliance with Corporate Principles and Guidelines and applicable legislation.

Responsibility

• General Management
  • Sponsor key projects or initiatives to provide clear objectives and appropriate resource engagement to ensure deliverables
  • As a member of the Mill Management Team ensures compliance with all health and safety regulations and Corporate Policies and procedures.
  • Provides support to the development and implementation strategic and operational plans for the mill; prepare and implement and maintain a day to day operating plan which ensures production, quality, and cost objectives are met.
  • Controls cash costs to meet the operating budget and develop, implement and maintain a cost reduction program to generate cash at the lowest point in the market.
  • Ensuring cash contributions from customers and products are monitored and appropriate action is taken to meet corporate financial targets in conjunction with the Sales and Marketing Team.
  • Ensures assets are effectively maintained to maximize their life and that cleanliness standards are followed, while ensuring production and maintenance systems are maintained and improved.
  • Maximizes human resources effectiveness by ensuring sound union / management / employee relations by developing and implementing a participative approach to managing.
  • Advises and / or recommends changes / opportunities outside of direct accountability that will contribute to optimizing the short and long term objectives of the pulp group.
• Performance Management
  • Supports managers and employees through the full cycle of the annual performance management program, ensuring consistent application across teams, that employee files are kept up to date, and systems, resources and processes are achieving goals.
  • Provides an effective and consistent process to assist managers in dealing with employee performance and attendance issue.
• Processes and Policies
  • As a member of Mill Management Team will ensure compliance with quality, environmental and safety systems QMS (ISO 9001), EMS (ISO 14001) and OHSAS (18001).

Education / Technical / Experience requirement

• The position requires an engineering degree and twelve to fifteen years of industry experience resulting in an in-depth knowledge of pulp process, environmental and quality requirements.
• The incumbent must have demonstrated management and leadership skill and ability to effectively deal with government affairs and to motivate employees to achieve established objectives.
• Solid analytical and quantitative abilities, problem solving and decision making skills. Capabilities with the skill to draw appropriate conclusions and presentations.
• A strategic thinker with the ability to manage complexity; able to balance the big picture with the details.
• Excellent leadership and team building skills. Able to recruit, develop and retain high calibre people.
• Ability to organize and plan, delegate authority, leads and motivates people, and maintains effective control.
• Excellent communication and interpersonal skills. Able to communicate effectively with a wide range of audiences and present financial information in an audience-appropriate manner.
• Demonstrated ability to act with high standards and integrity at all times.
• Possesses situational awareness of surroundings with the ability to adapt to new and changing environments, who can relate well at all levels.
• A high sense of urgency with regards to moving projects forward and making operational improvements; action and goal oriented.
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
• Adaptable and understands a complex and constantly changing business environment. Able to keep pace with a company going through significant growth and change.

Core Competencies

• Change Agility
• Communication
• Drive & Energy
• High Standards
• Initiative
• Integrity
• Organizing & Planning
• Problem Solving & Decision Making

Role-specific Competencies

• Conflict Management
• Creativity
• Influence

Education

• Bachelors or better