ERP and IT Project Coordinator

Our Company

Progress Luv2Pak, with a legacy spanning over a century, stands as the foremost leader in retail packaging in Canada. Situated in Downsview, on the subway line, our sales network extends across Canada and the US, serving two distinct platforms:

• Progress Luv2Pak: Specializing in customized packaging solutions for major retailers across sectors, specialty food manufacturers, and the hospitality industry. Website: www.progressluv2pak.com
• Luv2Pak: Offering an array of in-stock, trend-setting designer packaging, catering to packaging distributors and small to medium-sized businesses. Website: www.luv2pak.com

Position Overview: Are you a tech-savvy professional eager to make an impact? Progress Luv2Pak is looking for a proactive ERP & IT Project Coordinator to ensure our IT infrastructure runs smoothly. You'll support our 40 staff members, maintain ERP systems, and manage technical and physical infrastructure.

Reporting to: Manager of Systems and Facilities

Key Responsibilities:

• Experience in ERP migration and implementation. The successful candidate will assist our IT Manager in the seamless transition of our current systems to a new ERP platform.
• Facilitate communication between ERP consultant and internal departments.
• Respond to user inquiries and troubleshoot technical issues.
• Research and implement solutions from guides and manuals.
• Provide training and support for Office 365, Salesforce, Shopify, and other applications.
• Assist in redesigning applications and software for better functionality.
• Maintain hardware and software, including desktops, laptops, mobile devices, and networks.
• Liaise with vendors for facilities management tasks.
• Conduct website maintenance as needed.

Education/Knowledge:

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Proven experience in ERP system implementation or working experience with an ERP service provider.
• Minimum 2-4 years of relevant experience.
• Expert proficiency with Office 365, Azure, and Intune.
• Strong software troubleshooting skills.
• Knowledge of Windows/Mac platforms and hardware technologies.
• Microsoft 365 Certification required.
• Experience with Shopify platform and administration.
• Salesforce Certified Administrator required.

Skills & Qualifications:

• Excellent communication skills, both oral and written.
• Highly organized with strong time management.
• Team player with multitasking abilities.
• Ability to work under pressure and meet tight deadlines.
• Flexible with work hours.
• Experience with ERP systems.

Benefits:

• Salary: $70,000 per year.
• Contract: Full-time
• Work Environment: Casual dress, supportive team culture.
• Insurance: Health, dental, disability, and vision.

Why Join Progress Luv2Pak?

• Contribute to an innovative company in retail packaging.
• Collaborate with a dedicated team.
• Enjoy a supportive work environment with growth opportunities.

If you are a proactive individual with a passion for technology and you thrive in a fast-paced environment, we encourage you to apply for this fantastic opportunity. Join us in shaping the future of retail packaging at Progress Luv2Pak!

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• IT: 2 years (required)
• ERP Migration: 2 years (required)

Work Location: In person