Branch Office Administrator - Ponoka Office - Part-time

Branch Office Administrator, Part-time 2-3 days/week - Ponoka

Are you an organized administrative professional with a positive and energetic personality, and keen attention to detail? If so, then this opportunity may be a great fit for you!

We are a busy & growing Real Estate Team seeking a Branch Office Administrator who will provide an excellent customer service experience to both our agents, and all clients. You will be the first point of contact, so it is important that you set an amazing first impression! Everything we do is aimed at helping them be more productive, as well as create and maintain a vibrant, friendly and cooperative workplace.

Please note - this is a part-time position (2-3 days a week, on a rotating basis) with the possibility of picking up additional days to cover vacations in our other offices, etc. Office is open: Monday to Friday, 9:00am-5:00pm, closed during lunch 12:00pm-1:00pm. Pay is $20/hr with potential to earn more, with increased responsibility.

Responsibilities:

· Open and close the office; turn on lights, check bathrooms/kitchen/meetings rooms for cleanliness, tidy up flyers at front counter

· Must be reliable and arrive on time each morning and after lunch, stay til closing time

· Respond professionally and quickly to all communications and inquiries - emails, mail, faxes, calls

· Relay calls/messages to agents immediately

· Track incoming/outgoing documents (eg. cheques, keys)

· Courteously welcome all office guests and promptly inform the realtor

· Maintain office areas – reception/common/conference areas kept neat and presentable, kitchen clean and stocked; manage premises and furniture issues

· Request Title and Corporate searches

· Arrange for couriers as required

· Provide problem solving solutions to agents

· Property Listing Management: receive/check/sort/scan/identify missing documents, input extensions/expiries, input listing data and deposit documents, review/file/shred Fintrac documents

· Ensure that the work environment is orderly, tidy and representative of the company values

· Track and report printer and stamp usage to Finance each month

· Maintain office supplies inventory; keep all copiers stocked with paper and toner

· Create and distribute floor duty roster each month and input into office website

· Organize in-office functions (potlucks, Christmas events, etc.)

· Provide Broker with regular updates regarding office operations and improvements needed

· Assist new realtors: help with office setup, photocopier problems

· Assist realtors: set up showing appointments, input listings into MLS database, create multi-media marketing programs and advertising

· Maintain office roster and phone list; maintain agent roster on company website

· Manage office keys

· Arrange for and monitor: carpet and window cleaning, janitorial services, landscaping and snow removal, exterior signage

· Perform other administrative and processing duties as assigned

Requirements and Qualifications:

· Strong interpersonal and confidentiality skills

· Legendary customer service skills

· Willingness to learn and develop new skills

· Reliable transportation, dependable personality

· Flexibility to cover additional shifts when needed

· Exemplary written and verbal communication

· Highly organized to manage workflow efficiently

· Team player with a positive attitude; ability to job-share and communicate division of duties

· Self-motivated requiring minimal supervision

· Excellent phone manners and etiquette

· Customer service experience required

· Previous real estate office experience would be an asset

· Proficiency using Outlook, Excel, Word, Publisher; social media posting experience

· Enviromint/Deal Manager or other real estate management system experience would be an asset

Job Type:

· Part-time (2-3 days a week) with the possibility of picking up extra days to cover vacations, etc.

Location:

· RE/MAX real estate central alberta – 6000 48 Avenue #2, Ponoka, AB

Nobody else in Canada sells more Real Estate than RE/MAX! We believe that by providing the best training, administrative and marketing support possible to independent business owners, they would be free to focus on what they do best – sell real estate and operate dynamic brokerages. Our realtors are known for their unrivalled expertise, tech savvy marketing programs and community consciousness. Be part of our success!

We wish to thank all applicants in advance; however only those selected for interviews will be contacted.

Job Types: Part-time, Permanent

Pay: $20.00 per hour

Expected hours: 14 – 21 per week

Schedule:

• Monday to Friday

Application question(s):

• Do you have Social Media Management experience?

Work Location: In person