Demo
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
About the Role
Provides support and assistance to clients (students, faculty and staff) of IT Services as well as external customers in audio visual technologies, minor hardware and software issues and network connectivity. Provides support in ensuring the timely setup, operation and tear down of classrooms and events according to the client's requests while ensuring quality customer service and professionalism. Responsible for logging, prioritizing, documenting and actively resolving incidents and client request for service, as well as proper management and quality control of audio-visual inventory.
Full