At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.
We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We’re proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.
Job Description
We are incredibly excited to be opening our first Silk & Snow store in Calgary. Bringing our customers all their sleep solutions and home decor in one location. At Silk & Snow, we believe our home is our sanctuary. So, when you purchase mattresses, bedding, bath, or furniture with us, you can rest easy knowing that it’s made with the care your home deserves.
As a Sales Associate you provide an unparallel shopping experience for customers looking to elevate their home decor, bedroom aesthetics, and sleep.
In this role you will:
- Engage with customers to identify their needs and wants, promote our quality products and service offerings.
- Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping.
- Work together as part of the sales team to exceed goals and expectations.
- Participate in visual directives in accordance with company product launches, including but not limited to setting displays, merchandising products, and maintaining pricing signage.
- Be the face of our combined values, with a focus on customer, wellness, transparency and sustainability.
- Be responsible for ensuring that the story behind our brand gets communicated to our customers
- Create and curate a comfortable environment for customers to experience our products and learn about our brand.
- Perform other duties as assigned by management.
- Comply with all company policies and procedures.
- Have fun and promote creativity.
The Qualifications and Experience we like to see:
- Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person.
- Passion for aesthetics and experience with home style and décor, design and visual merchandising would be an asset.
- A positive, optimistic attitude and a strong customer focus.
- Be ambitious and willing to commit to continuous education and learning.
- Full time position; available to work any days, evenings and weekends.
- Proven ability to exceed selling goals.
- Critical thinking skills and the ability to tackle problems on your own.
- You are driven to constantly improve yourself and the experience you manage.
Why members of our Sales Team love working at Silk & Snow:
- Competitive salaries; No caps on Commission; Monetary Bonuses.
- Diverse and inclusive work environment.
- We promote 100% leadership roles internally.
- We will invest in you and provide extensive sales training on our products and services.
- Full medical, and dental benefits.
- Tuition Reimbursement Program that covers professional AND personal development.
- Maternity/Parental leave top up benefits.
Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)
- We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.
ABOUT SLEEP COUNTRY
Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, the rest, Endy, Hush, Silk & Snow and Casper Canada. The Company has omnichannel and ecommerce operations including over 300 corporate-owned stores and 18 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.
Job Type: Full-time
Shift:
Experience:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Demo