Store Manager / Shift Manager

Company Introduction

Soupe Zen is the subsidiary of Dolar Shop International Group, which is No.1 leader of trendsetting restaurant brands. Our Group have over 50 stores in China and overseas including New York, Vancouver, Sydney, Seattle, Beijing and Shanghai.

Hotpot, the favorite dining experience in Chinese cuisine, we strive for continuous innovation, serving fresh ingredients, ultimate dining experience to build a strong connection with our beloved customers.

As a fast expanding brand , we are looking for highly motivated team members who would like to grow and develop with our company.

Job Responsibility:

1. As a / assist store manager in managing day to day operation of the restaurant.

2. Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.

3. Ensure that all employees comply with the company’s dress code requirements.

4. Establish and maintain relationship with customers.

5. Ensure that the display and food quality of all products meet the company’s standards.

6. Maintain high standard restaurant operations.

7. Manage examples of excellent performance.

8. Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.

9. Lead FOH staff and ensure they receive necessary assistance during their shifts.

10. Keep learning and periodically enhance management and job skills through internal training and job rotations.

11. Responsible for restaurant emergency respond.

Job Requirements:

1. More than 3 yeas of full time work experience in restaurants.

2. More than 1 year of management experience in restaurants or well-known chain food and beverage brands.

3. Familiar with local food and beverage laws and regulations.

4. Bilingual in French and English is an asset.

5. Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.

6. Outgoing personality with strong communication skills and understanding. Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.

7. Identify with the company’s corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.

8. Capable of building a new team and training new employees.

9. Able to strictly follow the company’s management system for the FOH, and make a fair evaluations and personal improvement plans.

10. Understand the importance of branding and prioritize brand building in decision making.

Job Types:

Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

Benefits:Discounted or free food; Extended health care; Paid time off; Store discount

Schedule:8 hour shift

Supplemental pay types:Tips

Experience: Store Manager: 5 years; Shift Manager: 1 year (preferred)

Job Type: Full-time

Pay: $60,000.00-$80,000.00 per month

Benefits:

• Extended health care
• Paid time off
• Store discount

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Tips

Education:

• Secondary School (preferred)

Experience:

• Store management: 3 years (preferred)
• Shift management: 1 year (required)

Language:

• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person