Environmental Services Manager

Join the Stonemont Family – Where Passion Meets Purpose!

Stonemont Retirement Lifestyle is more than just a place to work; it's a place where you can truly make a difference. With a deep and proud history of providing exceptional services and support to communities of seniors, we are a beacon of warmth, compassion, and excellence in the retirement living sector. Our newly constructed facilities are designed not just for living but for thriving, offering our residents a fulfilling and engaging lifestyle that respects their independence.

We are currently seeking a dynamic and passionate individual to lead our facilities and maintenance team as the Environmental Services Manager. This is a rare opportunity to join a forward-thinking organization where your leadership can enhance the lives of our residents, inspire our staff, and contribute to the ongoing success of Stonemont Retirement Lifestyle. If you are a leader with a heart for seniors and a drive to excel in a rewarding environment, we invite you to apply and help shape the future of senior living with us.

We're searching for someone who embodies our ideal candidate profile, with core competencies rooted in leadership excellence, adaptability, problem solving, communication and organization. If you feel you are a close match to this profile, we want to connect with you!

Core Competencies:

• Leadership Excellence: Exceptional leadership skills are crucial for this role, as the Environmental Services Manager will oversee a team of maintenance staff responsible for ensuring the smooth operation of the facility. They must inspire and motivate their team to uphold high standards of service delivery.

• Adaptive: Working in our environment requires the ability to adapt to changing circumstances and address unexpected challenges with composure. The ideal candidate should be flexible, resourceful, and able to thrive in a dynamic work environment.

• Problem-Solving: The ability to think critically and troubleshoot effectively is essential. The ideal candidate should be adept at identifying maintenance issues, analyzing root causes, and implementing sustainable solutions in a timely manner to minimize disruptions for residents.

• Communication: Strong interpersonal and communication skills are necessary for interacting with residents, staff, and external vendors. The Environmental Services Manager must be able to convey complex technical information in a clear and understandable manner while maintaining professionalism and empathy.

• Organization: With multiple tasks and responsibilities to juggle, excellent organizational skills are a must. The candidate should be capable of prioritizing tasks, delegating responsibilities, and maintaining accurate records to ensure efficient facility management.

Technical Skills and Knowledge:

• Safety and Compliance: Knowledge of relevant regulations, codes, and industry standards pertaining to senior living facilities is critical. This role will prioritize employee and resident safety and well-being by ensuring compliance with all applicable laws and regulations, conducting regular inspections, and implementing appropriate safety measures.

• Facility Maintenance: A comprehensive understanding of building systems and maintenance protocols is essential. The candidate should possess technical expertise in areas such as HVAC, plumbing, electrical systems, and building automation to effectively oversee maintenance activities and ensure the facility's infrastructure remains operational.

• Equipment Management: Effective management of maintenance equipment, tools, and supplies is necessary to support day-to-day operations. The candidate should have experience in inventory management, procurement, and equipment maintenance to optimize resource utilization and minimize downtime.

• Emergency Response: Following emergency response plans and procedures is essential for maintaining the safety and security of residents and staff. The ideal candidate should have an understanding in emergency preparedness, evacuation protocols, and crisis management to mitigate risks and respond effectively to emergencies.

Personal Qualities:

• Compassion: Working with senior residents requires a compassionate and empathetic approach. The Environmental Services Manager should genuinely care about the well-being of residents and be committed to providing them with a safe, comfortable, and supportive living environment.

• Integrity: Upholding ethical standards, maintaining confidentiality, and demonstrating honesty and integrity in all interactions are fundamental to earning the trust and respect of residents, families, and colleagues.

• Patience: Dealing with the unique challenges and concerns of senior residents requires patience, understanding, and a calm demeanor. The ideal candidate should be able to listen attentively, empathize with residents' needs, and respond with kindness and patience.

• Team Player: Collaboration and teamwork are essential for success in this role. The Environmental Services Manager should foster a positive work environment, encourage open communication, and support their team members in achieving common goals.

• Attention to Detail: A keen eye for detail is necessary to maintain the facility to high standards of cleanliness, safety, and functionality. The candidate should be thorough and meticulous in their approach, ensuring that all maintenance tasks are completed with precision and care.

Education and Training:

• Certifications: Relevant certifications or relevant experience in facility management, which can demonstrate a commitment to professional development and proficiency in facility management best practices.

• Continuing Education: Staying abreast of industry trends, emerging technologies, and best practices through ongoing education and training is essential for maintaining expertise and enhancing job performance in a rapidly evolving field.

Experience:

• Senior Living Experience: Previous experience working in a senior living or healthcare setting is highly desirable. The ideal candidate should have a proven history of success in a management or supervisory role, preferably within a similar environment.

• Facility Management: Demonstrated experience in facility management, including overseeing maintenance operations, managing budgets, and implementing preventative maintenance programs, is essential. The candidate should be familiar with industry-specific challenges and best practices for optimizing facility performance.

• Team Leadership: Strong leadership skills and experience in leading and developing a team of maintenance personnel are critical. The Environmental Services Manager should be capable of inspiring their team members, fostering a culture of accountability and excellence, and providing ongoing support and guidance.

• Customer Service: Exceptional customer service skills and a genuine desire to serve others are paramount. The candidate should have a proven ability to build positive relationships with residents and their families, address their concerns promptly and effectively, and ensure their satisfaction with facility services and amenities.

Job Types: Full-time, Permanent

Pay: $60,000.00-$75,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person