General Manager

Workplace: 1187 Princess St, Kingston, ON K7M 3E1

Status: Full-time

Salary: 85.000 annual

Benefits: 3 weeks of vacation, insurance from day 1, 5 personal days, Discounts on Tidan Hotel rates.

Located very close to downtown Kingston, the Strata Hotel is the ideal place for your business and leisure stays. The hotel is just minutes from the best restaurants in town, trendy shops, as well as a whole host of entertainment venues for the whole family. For your next stay in Kingston, treat yourself to a room at Kingston's most comfortable and recognized hotel. The Strata Hotel, a 77-room hotel also has commercial units for rent.

Reporting to Tidan Executive Vice-President and COO, the General Manager is responsible to overlook the entire hotel and all operational aspects involved on the day to day. The General Manager is responsible to lead the team and ensure the hotel delivers an excellent guest experience and achieves profitability.

Job Description:

• Oversee all hotels operations and employees

• Hold regular meetings with all department heads/managers

• Ensure full compliance of policies and procedures, including brand standards

• Lead all projects including sales initiatives, redesigns, costumers service and follows HR initiatives

• Handling complaints & overlooking service recovery procedures

• Work closely with Sales Manager to attract and satisfy new and existing clients

• Ensure all meetings held at the property are safely and properly executed

• Responsible for preparing & presenting annual budget and marketing plan

• Review & managing monthly revenues of the hotel

• Approve & verify monthly expenses

• Ensure all decisions made are in the best interest of the hotel

• Review & understand monthly financial statements

• Ensure all property maintenance issues are solved in a timely and cost effect manner

• Review daily reports and adjust property action plan accordingly

• Ensure proper yield management

• Able to procure operating supplies & equipment, along with contracting with third-party vendors for essential services & supplies

• Coordinate and communicate closely with all department heads/managers

• Be accountable for responsibilities of department head

• Provide leadership to all hotel employees

• Conduct self-audits to identify problems and continuously improve

• Communicate with Head Office and Regional Managers

Skills and qualifications:

The best-suited candidate would have at least 5 to 10 years experience in the hospitality industry, specifically in a management position. With outstanding leadership skills and willing to have a hands-on experience at hotel. Available to work when needed, including weekends, holidays and nights.

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