Customer Service Representative (Seasonal)

Looking for friendly, articulate and organized individual who can be the first point of contact for client phone order requests and help provide administrative support for the office team.

Company Overview

We are an entrepreneurial online and wholesale bakery that values company culture and team work. We deliver sweet simple moments through fresh baked gifts delivered across Canada and offered at over 50 high-end retailers. Learn more about us at sweetflour.ca.

Responsibilities include but are not limited to:

• Answer phones and help customers who are looking to place a gift order over the phone
• Assist team and customers with delivery issues, invoicing customers and issuing receipts
• Provide online chat support to Sweet Flour customers
• Assist with office organization and gift packaging

Hours / Requirements:

Week of Nov 11 – December 23

Monday – Friday, 10 – 6

Customer service experience/basic office admin. Experience with Shopify an asset. Knowledge of Microsoft Office (Word, Excel), attention to detail and the ability to multi-task.

To Apply:

To be considered, in addition to your resume we ask all candidates submit a separate cover letter or paragraph on why this job is of interest to you. This information should not be contained in the same document as your resume.

Application Deadline:

Job Types: Full-time, Contract

Salary: $18 per hour

Job Types: Full-time, Part-time, Temporary, Contract
Contract length: 2 months

Pay: $18.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Discounted or free food
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday

Education:

• Secondary School (required)

Experience:

• administrative assistant: 1 year (preferred)
• customer service: 1 year (preferred)

Language:

• Fluent English (required)

Work Location: In person

Expected start date: 2024-11-28