Retail Sales Manager

About Us
Team Outfitters is a leading custom apparel company located in Sarnia, Ontario known for our exceptional products and unforgettable customer experiences. Our commitment to excellence extends from the quality of our products to the dedication of our team. As we continue to grow, we're looking for a dynamic Retail Sales Manager to oversee our retail operations, ensuring product excellence, accurate inventory levels, seamless coordination of on-site pop-up events, and effective management of our retail staff.

Key Responsibilities

• Retail Operations Management - Ensure the retail space is optimally organized and products are displayed attractively to maximize sales. Oversee the day-to-day operations of the retail division, ensuring a high standard of customer service and operational efficiency.

• Inventory Control - Regularly review inventory levels to ensure accuracy and adequacy. Implement inventory management strategies to avoid overstocking or stockouts, and conduct periodic inventory audits.

• Event Coordination - Plan, coordinate, and oversee the execution of on-site pop-up events, enhancing brand visibility and customer engagement. Work closely with the marketing team to ensure events are well-promoted and successful.

• Staff Management - Hire, train, and manage retail staff, fostering a positive work environment that encourages team collaboration and high performance. Schedule staff efficiently to meet the needs of the store and events.

• Sales and Targets - Drive retail sales, develop strategies to achieve sales targets, and analyze sales data to identify trends and opportunities for growth.

• Customer Service - Ensure the retail team delivers excellent customer service, resolving any issues promptly and maintaining high customer satisfaction.

Requirements

• Proven experience as a Retail Manager or similar managerial role in a retail setting.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent organizational and multitasking abilities.
• A customer-oriented approach with excellent communication and interpersonal skills.
• Ability to coordinate and manage events effectively.
• Competency in using retail management software and systems.
• Flexibility to work evenings, weekends, and during major retail events as needed.
• Must have a valid driver's license and reliable means of transportation as attending events and our other retail locations is required.

What We Offer

• A competitive salary and benefits package.
• Opportunities for professional growth and development within a dynamic and supportive environment.
• A chance to be part of a passionate team committed to providing exceptional products and experiences to our customers.

Job Type: Full-time

Salary: $19.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

• On-site parking

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Retail Sales Management: 3 years (preferred)

Work Location: Hybrid remote in Sarnia, ON N7T 6G5