Information Technology Co-op Student (4 Month Term)

Do you have a passion to learn with solid analytical and problem-solving skills to assess and troubleshoot problems? Do you enjoy supporting users and maintaining computer hardware, software and networks? Are you curious, creative, and have a keen interest in optimization? Are you looking for an exciting career building opportunity in a dynamic work environment? If so, you might be the one that Technical Safety BC is searching for!

We are looking for an Information Technology (IT) Co-op Student to work within our IT Team. The team’s work focuses on supporting clients and problem solving to find efficient solutions. This involves assisting Technical Support Analysts and finding effective ways to automate tasks. As an IT Co-op, you will have the opportunity to learn and work with a skilled and supportive team in an exciting work environment.

About the role

The IT Co-op will support Technical Support Analysts and assist with optimizing systems and applications. There will be a concentration on creating and providing managers with usage reports and delivering user support to various clients. The successful candidate will also have solid communication, interpersonal, and customer service skills to understand and resolve user issues.

Requirements:

• Currently enrolled in diploma or degree program in computer science
• Strong interpersonal skills and ability to troubleshoot problems
• Ability to create, run and provide usage reports
• Ability to apply priority levels to incoming requests
• Ability to translate technical terms into non-technical language
• Ability to learn new processes and procedures
• Knowledge of optimizing systems/applications
• Knowledge of provisioning/automation
• Knowledge of MS Office 365 (Outlook, Word, Excel), Visio, MS Teams, Zoom
• Knowledge of current Microsoft Operating Systems and macOS
• Knowledge of networking
• Knowledge of scripting and programming (PowerShell, Perl, or Bash)
• Familiarity of various hardware (PC Laptops, MacBooks, iPads, iPhones)

About Technical Safety BC

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licenses and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the safety system in B.C. We are strongly committed to fostering diversity within our community. Technical Safety BC welcomes those who would contribute to further diversifying our organization, as we are an equal opportunity employer.

Our values guide our work.

• We See Genius in Diversity
• We Foster Confidence
• We Make the Complex Simple
• We Adapt

If you are interested in this position, please apply online by 4:00PM March 25, 2024. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.

We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.